Job Description

Are you looking to lead a premier Marketing team? This may be the perfect opportunity for you! We are looking for a strong leader to join our team!

Here’s why you’ll love it here!

Medical, Dental, and Vision insurance from Day One Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program Team Member Travel Program – enjoy discounted rates at incredible properties around the globe Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities and more!

The Marketing Manager is responsible for related tasks and work independently with little or no supervision, while being proactive, resourceful and efficient, with a high level of integrity and confidentiality.

This position leads the Dispatch and Fulfillment teams by providing support to the team on how to deliver exceptional levels of guest service both internally and externally as well as encourage a positive working environment at all times. Ensuring all shifts are covered daily, scheduling and task assignments. Monitors Team Members PTO requests, collaborates with Business Management, Tour Reception and Resort Operations teams. Tracks attendance of all Team Members, and communicates status of this to Business Management and respective department heads. Supervise and maintain tour-booking audits to ensure compliance in tour coding, gifting, show rates and tour eligibility for In-House, Pre-Arrival, and IPC for Myrtle Beach. Same applies to the Point of Sale program. Develop and maintain the East Region Marketing Support Training Program and materials. Grow Marketing Support agents to empower decision making to increase retention and grow skills to better assist in career growth. Work with Leadership to develop processes and policies that will assist in the growth of the business as well improve the team’s effectiveness and efficiencies. Facilitate payroll administration: i.e., collection of timesheets, collection of missed punch forms, supervise overtime, and schedule adherence. Handles and assists all systems on boarding for new hires of the Marketing Department. Requests systems access for all newly hired Sales Team Members (Windows, Chorus, Lobby, etc…) Coordinates and provides information to new employees including the ordering of business cards, name tags, sales material, new hire packet, etc Carries out reporting requests as deemed necessary by the Senior Marketing Director.