Job Description

The In-House Marketing Manager is responsible for overseeing the day-to-day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters, and exchangers).

Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions Manage representative performance standards & penetration Design programs to increase tour flow during off-season months Maintain site penetration above approved levels without generating guest complaints Maintain tour and/or gifting costs below approved or budgeted levels Hold weekly meetings with all associates to address procedures, policies, issues, and programs Ensure weekly In-House reports are submitted to In House by set deadline Manage Concierge Front Desk and/or In House Marketing personnel. Includes ensuring daily, weekly, and monthly reporting is accurate from both a Concierge and Financial standpoint Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity. Other duties as required.