Little Creek Casino Resort Vision And Mission Expectations
Little Creek Casino Resort Team Members display their best performance with professional and energetic behavior to promote us as the friendliest casino to our distinguished guests and the best place to work with quality jobs in the region to our team members.
SummaryThe Marketing Project Coordinator provides project management and administrative support, to oversee the conception of an idea, all the way up to its execution and follow-up, and assists with marketing operations and sales support.
Essential Duties And Responsibilities Manage direct marketing campaigns from planning to delivery and measurement of effectiveness, including newsletter creation and distribution, email campaigns, online and print advertising. Plan and execute marketing events such as trade shows, which include any preparations required for company participation. Support the marketing team in implementing tactical events and programs, and provide project and administrative support. Manage prospective and customer database management and input for direct marketing campaigns. Manage collateral projects as defined by the Marketing Department: content collection, production and printing/distribution and inventory management. Manage & process all invoices for the marketing department Coordinate short- and long-term contracts with external vendors. Additional Duties Act as internal liaison and develop report structure to assist in prioritizing departmental projects. Coordinate web content updates, corporate mailings and direct mail. Assist with tracking website stats. Assist with the execution of marketing programs & promotions. Support the development and distribution of marketing and sales materials. Assist in production of advertising, marketing brochures, sales kits or other promotional materials. May write articles and design layouts. Interface with internal (especially the sales team) and external customers along with marketing vendors. Assist with coordination of training, and other special projects as assigned. Essential Behavioral Expectations Maintain confidentiality. Accountable to team members and the organization, for example, attends all meetings and trainings. Display sensitivity to Native American Culture and actively seek to learn more about the Squaxin Island Tribe. Operate within the parameters of the Little Creek Casino Resort Human Resources’ policies, departmental policies, and all other applicable regulations. Practice, support, and maintain the mission, vision, and values of Little Creek Casino Resort (LCCR). Perform other work-related duties as assigned to support the success of LCCR. Learn and implement LCCR’s “7 Waterways” of best guest practices. Build upon and diligently practice personal emotional intelligence, including self-awareness, self-management, self-regulation, social awareness, and relationship management. Demonstrate emotional intelligence in your explicit behaviors in your interpersonal work relationships with all team members, managers and supervisors, and our guests. Uphold LCCR values of focusing on engagement, strengths, and emotional intelligence. Personal CompetenciesWe foster a team-oriented environment at LCCR and depend on the Marketing Project Coordinator to represent our enterprise in a courteous and professional manner with special attention to guest satisfaction and cultural sensitivity.
Project Management Proficiency: The ability to initiate, plan, execute, monitor, and complete marketing projects efficiently and effectively, ensuring that the tasks align with the company's goals and objectives.
Collaborative Communication: The capacity to work efficiently within cross-functional teams, ensuring effective two-way communication and fostering positive working relationships with internal and external stakeholders, including vendors.
Cultural Sensitivity: A keen understanding and respect for diverse cultures, specifically the Native American Culture, and the capacity to integrate this understanding into daily work and interactions.
Analytical and Strategic Thinking: The aptitude to analyze complex data, understand market trends, draw valid conclusions, and develop strategies that align with the company's vision and objectives.
Adaptability and Resilience: Demonstrated ability to handle multiple tasks in a high-pressure environment, adapting to changes swiftly and showing resilience in the face of challenges.
S.I.G.E. Tribal State Compact & Accounting & Internal Control Duties And ResponsibilitiesResponsible for Internal Control and Compact compliance regarding Casino Operations and ensure compliance with regulations of the Tribal Gaming Commission.
Supervisory ResponsibilitiesSome supervisory responsibilities.
Requirements QualificationsKnowledge, Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:
Exceptional verbal communication skills, excellent interpersonal skills inclusive of patience, tact and respectful workplace behavior. Attention to details, research and follow-up with ability to effectively establish priorities and meet deadlines. Must be able to function in a cordial but extremely stressful environment and interact as a Team Member. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Other:
Experience in the gaming industry preferred. Must know and understand advanced features of Excel, Word, Outlook, PowerPoint and knowledge of HTML. Strong organizational and project management skills with the ability to multi-task. Excellent verbal and written communication skills, attention to detail and high level of customer service skills. Experience managing outside agencies and vendors. Proficient in PC based computer systems, including Microsoft Office products, Word, Excel, Power Point, Windows, Database applications, spreadsheet development, mainframe applications, etc. Cash register experience also necessary. Knowledge of casino, slot, table games and Guest Services a must.EDUCATION and/or EXPERIENCE:
Education and/or Experience: High school diploma or GED Bachelor’s degree in Marketing, Communication, Business Administration, or related field preferred. 2 years related experience and/or training in project management required. OR equivalent combination of education and experienceCertificates, Licenses, Registrations:
Class II Gaming License issued from the Squaxin Island Gaming Commission Requires a Valid Washington State Driver License and must be insurable on the Tribe’s insurancePhysical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is frequently exposed to tobacco fumes. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.
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