Virginia Beach, VA, US
7 days ago
Marketing Representative In House
Job Description

New Hires eligible for health benefits & 401k as of Day 1 of employment
HiltonGO employee discount program – stay at Hilton hotels for as low as $40 per night

What will I be doing?

There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

POSITION STATEMENT:

Directly responsible for completing the process of booking eligible tours on the phone and face to face and the sale of mini-vacation packages to HGV resorts, which will produce potential revenue. The Marketing Executive responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating.

Competitive benefits and diverse culture, our teams continue to lead our industry. Potential income of $65,000 or higher – based on performance!  Working in Marketing includes phenomenal perks like team member travel. 2020 ARDA Winner for Marketing! POSITION SUMMARY:

As a Marketing Executive you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

Responsible for personal performance metrics and face to face. Meet or go above and beyond for marketing metrics. Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour. Executes Strategy Champion Hilton quality customer care service throughout all Marketing channels. Secure future business through face-to-face tours POS package sales. Distribute only HGV authorized information, collateral, and materials. Maintain location operating standards. Follow gifting procedures. SUPPORT GUEST AND CONCIERGE SERVICE DRIVES EXECUTION Assist with tour or marketing related issues. Confirm appointments with guests to ensure tour reservations and improve show rate, Aim for Results Responsible for ensuring all marketing initiatives are being delivered. Build and develop a motivated team environment out in the field. Will need to work weekends, holidays, mornings, nights, and any other days/ hours as required per business needs. Carries out all reasonable requests by management. Requires Intermediate Microsoft Office & Operating system knowledge.
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