Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details. One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space. Overview The Marketing Specialist supports the marketing team by aiding in social media strategy and content creation to enhance brand visibility, reputation and engagement while ensuring that all efforts align with the resort’s branding and communication strategies. This role also assists with day-to-day marketing operations and administrative responsibilities while helping to ensure that campaigns run smoothly, and deadlines are met. This position reports directly to the Director of Marketing and works closely with all departments of the resort to ensure we are supporting all key metrics and property business needs. This position is a brand ambassador & embraces the La Cantera Resort & Spa vision and culture. This position is based on site & hours & schedules may vary based on business demands. ESSENTIAL FUNCTIONS: Social Media Support & Content Creation Assist in curating and creating engaging content (photos, videos, captions) for the resort’s social media channels (Instagram, Facebook, LinkedIn, TikTok). Monitor and engage with followers by responding to comments, messages, and guest mentions. Support live social media coverage for key resort events, ensuring timely and engaging updates. Organize and manage digital assets, ensuring easy access and brand consistency. Help with drafting the social media calendar and scheduling posts. Reputation Management & Crisis Communication Support Monitor online mentions, reviews, and guest feedback on digital platforms. Work with the Marketing Director to draft responses to guest comments, ensuring brand tone and professionalism. Assist in managing sentiment analysis and reporting trends in guest feedback. Event & Activation Assistance Provide logistical and administrative support for resort events and activations including managing promotional material, guest invitations and communications. Support event marketing efforts by helping to promote upcoming resort events across social media. Help coordinate confirmed media and influencer attendance and coverage for on-property events and activations. Capture content during events for social media recaps and highlight reels and stories. Marketing Operations & Administrative Responsibilities Manage coordinating logistics for media and influencer site visits, events and FAMS. Manage internal marketing request log and project timeline. Organize and manage digital assets, ensuring all content is current and readily accessible. Support with minor edits to collateral and digital assets and print production while working with external vendors for ordering supplies. Complete monthly expense reports and any other administrative responsibilities as assigned. Why Join Us? This is an exciting opportunity to be part of a dynamic marketing team at La Cantera Resort & Spa. The Media Specialist will play a key role in amplifying the resort’s presence through social media and PR while gaining hands-on experience in digital marketing and media relations Qualifications Qualifications: · 1-2 years of experience in social media, marketing or a related field. · Strong writing and communication skills for social media content creation. · Solid photography and video skills for social media content creating. · Familiarity with social media platforms (Instagram, Facebook, LinkedIn, TikTok) and analytics tools. · Basic knowledge of Canva, Adobe Suite (Photoshop, Illustrator, InDesign), or willingness to learn. · Proficient in Microsoft platforms including Excel, Word and PowerPoint. · Detail-oriented with strong organizational and multitasking abilities. · Ability to work in a fast-paced environment and collaborate with cross-functional teams. · Passion for hospitality, storytelling, and social media/digital marketing trends.