Target + is an exciting new platform within Target’s digital portfolio. Guests look to Target for great products. With Target +, we aim to give them easy access to even more great products by partnering with best-in-class third-party Brands and Sellers (“Partners”). Guests will find these Target + products seamlessly integrated throughout Target.com, and they will benefit from the perks already enjoyed from Target, like 5% off with a Target REDcard, free shipping and easy in-store returns.

On the Target + team you will lead timely, accurate and professional and operational support to internal and external partners.  Primary responsibilities of the Operations Analyst are:

Manage support queue and execute defined Partner support processesAnalyze guest and partner support data for key trends and report findingsAnalyze Operational KPIs (eg Order Defects, Click to Deliver speeds, regional delivery trends etc)Based on support and operational analysis, develop trends & insights, recommendations and deliver actions steps to Partners and internal stakeholders for improvementMonitor order pipeline trends and triage issues impacting guest experienceDeliver enhancement projects impacting Partner experience or internal processes

Requirements

4 year college degree3+ years’ experience in operations or business analytics. Digital retail and/or Marketplace experience strongly preferred.High proficiency in Microsoft Office products and Domo (or similar data visualization and analytics tool)Detail oriented, analytical and inquisitiveAble to manage multiple priorities, and work with speed and accuracy