Marketplace Operations Manager, Uber Eats Japan
Uber
**#Greatmindsdontthinkalike** Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.
**About The Team:** Since launching the service in Japan in Sep. 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers. We have seen incredible customer love and acceptance over the past seven years of Uber Eats in Japan. We started in Tokyo and now our service is nationwide in all 47 prefectures. 2024 and beyond brings a new chapter of the Delivery story, our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life.
**About the Role**
The UberEats Marketplace team in Japan optimizes the tradeoffs between growth, speed, reliability and profitability at the intersection of eaters, merchants and delivery partners. As Marketplace Operations & Logistics Manager, you'll have a unique opportunity to create processes that improve our reliability and drive product launches that fit local needs, power our growth and improve the overall marketplace efficiency.
**Your Impact in Role:**
1. Define and execute new and existing processes to improve our marketplace reliability and efficiency.
2. Manage product launches locally coordinating with cross-functional stakeholders and ensuring seamless product launches.
3. Monitor and deep dive into new product experiments to determine the best path forward and advocate for Japan’s priorities.
4. Use data to validate underlying assumptions across the marketplace and build compelling business cases to drive global product development.
5. Hands-on problem solving and building hacky solutions to urgent local needs.
**The Experience You’ll Bring:**
1. Proven track record owning and driving operational metrics.
2. Experience extracting insights from complex data sets to drive decisions and solve problems.
3. Outstanding stakeholder management and collaboration skills, able to engage and influence cross-functional teams.
4. A [Manager of One](https://signalvnoise.com/posts/1430-hire-managers-of-one): able to set their own goals and execute them.
Preferred Qualifications
1. Python or other programming languages.
2. Statistics or mathematics background.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
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