Role Description

The Markets Business Analyst role is responsible for business and functional solution design, technical analysis of FNZ’s Syn~ platform capabilities, business processes analysis and end to end testing (including supporting client UAT).

This role demands individuals who:

Are consistently solution & execution-focused

Capable of dealing with complex problems and environments

Have strong technology, analytical and data interpretation skills

Take ownership for outcome on behalf of customers

Comfortable with high levels of customer, stakeholder interaction and management.

Team Responsibilities

The FNZ Markets Product Management team is responsible for the defining and managing Syn~ feature sets and configuration, plus supporting the sales team in winning & sizing new projects.

The team also provides business consulting for existing and new customers in a variety of contexts, including proposition definition, Scope definition, Business transformation, customer training and knowledge transfer, and the definition of bespoke requirements where required for customer Syn~ solutions.  

Once business outcomes are understood from FNZ clients, these must be accurately documented and fed into the development team to ensure they are easily understood and precise to deliver the right outcome for our clients.

The team also works closely with FNZ’s Technology, Delivery and Support teams to ensure that robust and supportable solutions are delivered into production environments.

Specific Role Responsibilities

Gather requirements through consultation with customers, industry utilities, and regulators

Produce requirements documentation (L2-L3) and assist in solution estimation. This includes user stories, scenarios, user journeys and solution descriptions.

Aid in the development of end-to-end product test scenarios and compilation of regression, industry, and sanity test sets leading to quality product outcomes.

Develop and maintain a good knowledge of the platform functionality and business processes.

Educate and prepare customers (external and internal) on FNZ Syn~Ops platform functionality, including providing product demonstrations.

Attend customer workshops when required and input into requirements on a consultative basis.

Work closely with Solution Consultants to understand the agreed scope of a change and design solutions that meet the customers business and technical requirements within that defined scope.

Author release notes and FNZ Assist pages covering product functionality and improvements.

Deliver product training to internal staff and customers

Support Syn~Ops implementation through definition of dataloads, migration scripts and migration procedures

Identify and document any non-functional requirements related to the functionality.

Support the resolution of defects and associated root cause analysis.

Have knowledge of the regulatory environment in which the analyst operates.

Experience required

Preferred Experience

Business Analysis experience

Experience in a banking, brokerage or custody back office environment.

Good understanding of Clearing House, CSD and Custody processing and messaging API’s.

FNZ Syn~Ops platform expertise or experience with competitor platforms.

Required Knowledge & Skills

1st class degree or equivalent experience

Be able to evidence establishing an environment of continuous improvement and capability development.

Confident, and able to take initiative given client– and delivery-focused environment.

Independent, self-directing and delivery focused working style.

Superior analytical thinking.

Commercially aware.

Excellent organisational, administration and time management skills.

Good team communication skills, confident in dealing with internal and external clients.

Highly developed written and oral communication skills.

About FNZ Culture  

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.  

That’s why we value the strength and diversity of thought in our global team.  

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world. 

Customer obsessed for the long-term  Think big and make an impact   Act now and own it all the way  Challenge, commit and win together 

Read more about The FNZ Way and our values: www.fnz.com/culture 

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.