Role Description

The Markets Solution Consultant role is a key role within the FNZ Markets Product Management team. The role involves business engagement with clients to ensure that requirements are understood and communicated to internal teams for delivery.

This role demands individuals who:

Are consistently solution & execution-focused

Capable of dealing with complex problems and environments

Have strong technology, analytical and data interpretation skills

Take ownership for outcome on behalf of customers

Comfortable with high levels of customer, stakeholder interaction and management.

Team Responsibilities

The FNZ Markets Product Management team is responsible for the defining and managing Syn~ feature sets and configuration, plus supporting the sales team in winning & sizing new projects.

The team also provides business consulting for existing and new customers in a variety of contexts, including proposition definition, Scope definition, Business transformation, customer training and knowledge transfer, and the definition of bespoke requirements where required for customer Syn~ solutions.  

Once business outcomes are understood from FNZ clients, these must be accurately documented and fed into the development team to ensure they are easily understood and precise to deliver the right outcome for our clients.

The team also works closely with FNZ’s Technology, Delivery and Support teams to ensure that robust and supportable solutions are delivered into production environments.

Specific Role Responsibilities

Provide leadership and support for your aligned FNZ client project, building capability and providing mentoring for other team members.

Help define and prioritise proposition and product requirements with FNZ customers & internal stakeholders. Provide Market expertise as required. Be an SME in FNZ Syn~ Platform functionality and apply this understanding to help customers define propositions that best utilise or enhance FNZ core platform capabilities.

Have a full understanding of a Platform Target Operating Model, including the interfaces between Syn~ Platform and customers operations. Provide advice to customers regarding best practice operating model design.

Run workshops with clients to define end-to-end flows, L0-L1 (high level) requirements, business matrices and system context overviews.

Define product improvements to L2 (summary level) for break-down by business analysts.

Provide training programmes and knowledge transfer services for FNZ staff and customers.

Work with Product Owners to ensure that solutions propose for client projects are consistent with product capabilities and direction.

Understand and guide detailed aspects of a customer delivery including enhancement specifications, configuration, test cases, API specifications, training guides, release notes.

Maintain an ongoing knowledge of the regulatory environment in which the Solution Consultant operates and provide advice and guidance to customers in respect of delivering a compliant platform.

Provide compelling, professional and reliable pre-sales outcomes via presentations, product demonstrations and pre-sales workshops.

Respond to RFPs and RFI’s as they arise by way of responses to functional questions.

Experience required

Preferred Experience

Experience in a consulting, business analysis in securities back-office processing.

Brokerage, clearing or custody operations experience

Good understanding of Clearing House, CSD and Custody processing and messaging API’s.

FNZ Syn~Ops platform expertise or experience with competitor platforms.

For the jurisdiction being hired for, an understanding of the regulatory environment FNZ operates within and a knowledge of the upcoming changes.

Required Knowledge & Skills

1st class degree or equivalent experience

Be able to evidence establishing an environment of continuous improvement and capability development.

Confident, and able to take initiative given client– and delivery-focused environment.

Independent, self-directing and delivery focused working style.

Superior analytical thinking.

Commercially aware.

Excellent organisational, administration and time management skills.

Good team communication skills, confident in dealing with internal and external clients.

Highly developed written and oral communication skills.

About FNZ Culture  

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.  

That’s why we value the strength and diversity of thought in our global team.  

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world. 

Customer obsessed for the long-term  Think big and make an impact   Act now and own it all the way  Challenge, commit and win together 

Read more about The FNZ Way and our values: www.fnz.com/culture 

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.