Job Overview:

This position performs all types of massage therapy, which requires product knowledge and the ability to sell some retail. This position actively promotes spa services as well as own services,. This position is also responsible for current licensure, continuing education and CPR certification.

Job Requirements:

High School Degree
Basic Life Support for Healthcare Providers (BLS) Massage Therapy
Chair massage 
Deep tissue massage 
Swedish massage
Job Responsibilities:

Abides by TriHealth Corporate policies including ethics, privacy and fair employment practices. and all applicable state, federal and business policies regarding HIPPA.
Communicates with PHS and TriHealth teams, associates and clients. Demonstrates appropriate written and verbal communications skills. Provides the best customer service and develops client relations.

Provide medical massage therapy services to all massage patients at the TriHealth Integrative Health and Medicine Center.  Assesses, plans, implements, and evaluates in a holistic manner of treatment for their patients. Documents the initial assessment/plan of care and each client encounter in the client record, in accordance with established policy.
Reports the client outcomes and medical notes in the EPIC system on a daily basis. 

Other Job-Related Information:

Working Conditions:

Climbing - Rarely
Hearing: Conversation - Frequently
Hearing: Other Sounds - Frequently
Kneeling - Rarely
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Sitting - Occasionally
Standing - Frequently
Stooping - Occasionally
Talking - Frequently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community