Cancer Support Services Specialist
Shift: Day shift
Hours: Full time, 40 hours a week
Location: Trinity Health Ann Arbor
Minimum rate of pay: $23.41 per hour +
POSITION SUMMARYUnder the general supervision of the Supervisor Salon, provides prescribed cancer support services / products for cancer patients and others whose appearance has been altered due to disease, treatment or trauma. Applies clinical precautions to all services based on patient’s disease and/or treatment. Performs various business office, clerical, inventory functions and clinical services.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIESCompiles and records medical charts, reports and correspondence.
Verifies and updates patient and family insurance and demographic information.
Responsible for charge entry, verifying encounter forms with charges, inventory usage, etc.
Educates clients on cancer support services including pre and post mastectomy options.
Fits clients breast prosthesis, specific compression garments and for head coverings.
Informs a patient of insurance and prescription requirements for products and services.
Instruct new patients on completion of medical history and information forms. Responsible for patient charts, including safekeeping, thoroughness and completion of record.
Utilizes retail work practices including pricing, merchandise presentation and assisting in marketing of products and services to ensure success of the Salon and Spa.
Maintains patient and customer confidentiality.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSUREHigh school diploma or general education degree (GED).
Must successfully complete Salon training and financial system training. College level coursework preferred.
Minimum 3 years related experience and/or training.
Preferred merchandise retail experience, work experience and/or background in healthcare.
Certification as an ABC or BOC mastectomy fitter must be held and maintained.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.