The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university a great place to work.  

As a community of Dornsife College “we are committed to the creation, preservation, and communication of fundamental knowledge in all its forms…as well as a lifelong passion for learning and a commitment to the betterment of society.”  The academic mission of Dornsife College can only be realized to its fullest potential when we build and protect a representative, equitable, inclusive culture of scholarship for students, faculty, and staff.  This is not done through initiatives but by embedding these values into the everyday interactions, relationships, policies, and practices of the College.  What is required is a seamless integration of the tenets of equity and inclusivity into every facet of academic life.  If we want our scholars, staff, and students to be able to give their very best, we must create an academic environment that portends success.  

Success is possible when every member of the Dornsife community owns their role as a steward of the culture in which we learn, research, and work; when we believe that it is because of who we are that we are able to do what we do: achieve excellence, together. 

Achieving a robust and inclusive academic culture requires more than just the completion of a task, but includes that person’s capacity to contribute positively to the relationships and culture of their office or department.  Therefore, any applicant seeking to advance the mission of Dornsife College should also be assessed on their capacities beyond the technical elements of their work, and demonstrate an understanding of their impact on others, and to articulate how they contribute positively to those around them.

Student Services Advisor II

Internal title: Master’s Programs Advisor

Department of Economics

The Department of Economics within the Dornsife College of Letters, Arts, and Sciences is seeking applicants for its Student Services Advisor II (internal title: Master’s Programs Advisor) position. The Student Services Advisor II will primarily service students in the Department’s Master of Arts and Master of Science programs. The Department plans to significantly grow its MS program over the next five years, and the advisor will play a pivotal role in this effort.

The Department has consistently been ranked among the best economics programs in the country, and services the largest student population within Dornsife. Faculty in the Department and alumni are recognized as leaders in their respective areas of study, and the Department has many notable alumni.

Qualifications

The ideal applicant for the position would have demonstrated skills and interest in academic advisement and program management.

Job Responsibilities

The responsibilities for the position include providing extensive advising and program support for a busy academic department. The position is responsible for advisement, maintenance of student records, data collection and reports, curriculum development, and management of day-to-day activities within the Department – including student counseling, scholarships, and troubleshooting. The support functions include but are not limited to the following:

Organize and manage admissions processesCounsel and advise prospective students on admissions, financial aid, visa, and academic requirementsProvide advisement for graduate students enrolled in programs and courses offered by the DepartmentServe as liaison to relevant campus offices (e.g. degree progress, the graduate school, graduate admission, and registration) to assure timely completion of student degrees and provide relevant reports and petitionsAssist in the general administration of the Department of EconomicsLead recruitment effortsDeveloping and marketing the Department’s new MS programManage curriculum changes and attend curriculum committee meetingsTrack the placement of graduatesOrganize special events such as distinguished speaker series and assist in other events and ceremonies for the division including graduation

Hourly range: The hourly rate range for this position is $34 - $40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Successful candidates will have strong communication and organizational skills, administrative and event planning experience, as well as a genuine interest in working with students, staff and faculty involved in the field of economics. Ability to work in a fast-paced and team-oriented environment, as well as flexibility in the face of changing priorities and fluctuating workloads is critical.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  

Required Documents and Additional Information:

Resume and cover letter required (may be uploaded as one file).Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Field of Expertise: Directly related experience in student services and programming with ability to lead