Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world.  We are uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology.

Global Cloud Solutions  (GCS) is a global component of CSS to build strategic service offerings, provide Pre-sales expertise and is staffed with expert solution engineers and enterprise architects.

Mission:

Assume strategic ownership of CSS portfolio domains and contribute to portfolio management and Business Development.  Build compelling Service offerings for our customers, featuring the latest Oracle technologies and capabilities.  Engage in Cross-LOB collaboration representing CSS to Oracle Product Management, Product Development, Product Support, Consulting and Education.

Experience:

Bachelor's degree in Computer Science or Engineering required; Master's or Ph.D. preferred  Experience in Cloud technologies from Oracle OCI, Azure, AWS and GCP in addition to On-Prem 20+ years of IT services, including significant direct experience in services roles within multiple external IT services providers Commercial constructs and contract management, including construction of TCO analyses and pricing for complex service offers Large scale IT project and program management, including major transformation, migration, and solution deployment projects

Skills:

Familiarity in Oracle products and technologies in domains, such as: Oracle OCI commercial clouds, Sovereign clouds, government clouds, Cloud@Customer, Dedicated Region & Alloy Oracle Engineered systems such as Exadata, Private Cloud Appliance, and Database Appliance Oracle storage technologies, such as ZDLRA, ZFS Appliances, and tape technologies Oracle enterprise applications such as E-Business Suite, Peoplesoft, Siebel, JD Edwards, etc. OCI Services such as Autonomous Database, OAC, OIC Oracle Fusion Middleware components such as Weblogic, IdM, SOA/BPEL/JMS Familiarity in the following technical disciplines: Development tools and language development in Terraform, Ansible, Python, Java, C, R DevOps tooling such as Jenkins, Gitlab, Jira and testing tools such as Selenium, OATS, Loadrunner and RUEI Data Science services including design of environments requiring projects, model deployments, data science SDKs, Jupyterlab, Zeppelin notebook sessions Monitoring tools such as OEM, O&M, Grafana, Kibana Data structures and algorithms a must, including data processing capabilities of Spark, Kafka and data stores such as Hadoop, NoSQL, Map Reduce Networking & Security experience: networks, subnets, route tables, gateways, DNS services, load balancers, firewalls, auditing, logging, etc. WAN connectivity architecture and performance Security domains: i.e. Identity and Access Management, web/database/system security, etc. High Availability and Disaster Recovery configurations Enterprise storage systems configuration and optimization for enterprise apps One or more cloud certifications: Oracle Certifications: OCI Associate Architect, OCI Architect Professional; AWS Certifications: AWS Solutions Architect, AWS Security Specialist, Microsoft Certifications: Azure Security Engineer, Associate, Azure Solutions Architect, Google Certifications: GCP Cloud Architect Certification Certification as TOGAF and/or Zachman Enterprise Architect preferred

Career Level - IC5