Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Mastercard Australia - Platform Engineering - Expression of Interest

Are you a skilled Platform Engineer with a passion for ensuring continuous uptime and optimizing operations? Mastercard Australia is inviting expressions of interest for dynamic and experienced Platform Engineers to join our team. This is your chance to be part of a global leader in payments technology, driving innovation and excellence across our platform engineering efforts.



About the Role:

As a Platform Engineer at Mastercard, you will be at the forefront of delivering robust event management, correlation, automation, and runbook solutions. You will support our mission to provide high availability of Mastercard services, implement quality engineering best practices, and work closely with technology support and application teams to monitor and improve application and infrastructure availability.

Key Responsibilities:

- Provide day-to-day support strategies to ensure high availability of Mastercard services.
- Implement quality engineering best practices to deliver services and solutions that meet stakeholders' needs.
- Lead teams providing reliable services and support, resolving first-level escalation issues.
- Plan and execute RE methodologies in coordination with Lead Engineers to build high-quality services and better products.
- Represent the team in meetings, provide advice, updates, training, and technical support.
- Work with internal stakeholders to understand automation requirements and implement solutions using available toolsets and scripting languages.
- Administer, support, and maintain enterprise monitoring tools in a multi-tier environment.
- Build automation solutions using available toolsets and scripting languages.
- Maintain technical support documents for all built solutions and processes.
- Troubleshoot database technologies and applications to identify and correct malfunctions and other operational problems.
- Provide on-call administration and tools support.
- Learn and apply new technologies swiftly to solve problems and provide innovative solutions.
- Maintain broad knowledge of state-of-the-art technology, equipment, and systems.
- Support business disaster recovery procedures for assigned areas of responsibility.
- Accurately document duties and procedures for cross-training and absentee coverage.
- Work with technical engineering teams to manage and improve processes.
- Identify tasks that should be automated and develop and implement automation.

All About You:

The ideal candidate will possess the following qualities:

- Experience in Platform Engineering.
- Proficiency with one or more database technologies: Oracle and/or Cassandra.
- Working knowledge of database structures, theories, principles, and best practices.
- Expertise in monitoring database systems' performance and reliability, anticipating possible issues, and taking preventive measures to avoid downtime.
- Experience with database clustering and replication methods.
- Familiarity with database backup, recovery, security, integrity, and SQL.
- Familiarity with database replication technologies such as OGG and PGD.
- Experience in capacity planning, performance tuning, and load testing to ensure database technologies' stability.
- Good understanding of Linux/Unix file-system technologies.
- Exposure to using enterprise monitoring tools for database server technologies supervision.
- Experience working with mission-critical platforms and systems with 24/7 availability.
- Expert problem-solving skills and attention to detail.
- Excellent interpersonal and communication skills.
- A passion for learning, sharing knowledge, and working in a team-oriented environment.

Why Mastercard?

At Mastercard, we believe in connecting and powering an inclusive, digital economy that benefits everyone, everywhere. You’ll be part of a diverse, inclusive, and global team with opportunities to grow and make an impact. Join us and help shape the future of secure and innovative payment solutions across various sectors.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.