Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description The Marriott Phoenix Chandler, located in Chandler- a Southeast suburb of Phoenix, is the newest Full Service Marriott in the state of Arizona! Featuring 264 Guest Rooms and over 21,000 sq ft of event space, this hotel has the largest Ballroom in Chandler, AZ! Within the hotel, Proof ’19 features handcrafted cocktails, local beers, and Southwest cuisine. We Proudly Brew Starbucks Café serves a morning pick-me-up and variety of breakfast options. The hotel features modern décor and is situated within the Price Road Corridor, near some of Arizona’s largest employers, including Fortune 100 & 500 companies. Overview This is a part-time position. Friday, Saturday & Sunday 5:30am - 12noon We are looking for a M CLUB Lounge Attendant with a fun, vibrant, outgoing personality to engage our guests and provide excellent customer service while they are visiting our M CLUB. The ideal candidate has a passion for providing excellent service and can extend Marriott Service Standards to each and every one of our guests to ensure they feel at home while they are here. The M CLUB Lounge Attendant will serve food and beverage to guests, engage them in conversation, and make sure that every detail of their visit to the club lounge is perfect from the time they walk in until the moment they leave. The ideal candidate will have: Have experience in a Customer Service and/or facilities attendant role. Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Monitor M CLUB for seating availability, service, safety, and wellbeing of guests. Complete opening and closing duties. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Stock ice, glassware, and supplies. Forecast additional meal requirements and communicate special requests to the kitchen. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Document pertinent information in department logbook. Report accidents, injuries, and unsafe work conditions to manager. Provides a professional image at all times through appearance and dress. Qualifications Additional Responsibities: Requires at least 1 year of closely related work experiencing, including experience servicing customers in a MCLUB or CONCIERGE lounge or closely related food and beverage establishment Requires ability to demonstrate tact and discretion in interactions with premium clientele Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele Requires ability to work long hours, while standing. Possess strong sanitation habits. Requires ability to provide strong customer service Ability to multi-task and ability to interact with customers and coworkers in a friendly, enthusiastic and outgoing manner The Marriott Phoenix Chandler is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.