Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.   

Mobile Crisis Response Team (MCRT)  

Passion, Mindset, and Innovation Set Us Apart  

Telecare’s behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis.    MCRT is creating an opportunity for Clinicians, Case Manager Master’s, and Certified Peer Supports to intervene in a unique way that has never been done before in our system of care.   This program collaborates and accepts referrals from County Access and Crisis Line (ACL) and law enforcement.    MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management.    Each team will respond to calls from the mobile crisis van to provide services directly in the field in all Regions: Central, East, South, North Central and North Inland.  

We are building a multi-cultural, multi-racial, multi-generational, and inclusive team to help those in need.   

We will redefine the way we respond to our community members and their families when they are vulnerable and suffering from a mental health crisis and/or drug/alcohol use. Ready to make a difference?  

What You Will Do to Change Lives

Under direct supervision of the Clinical Director/Administrator, this entry-level licensed management position supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies. Mobile Crisis Response Team (MCRT) Team Lead provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention.  They also provide supervision of assigned team members and the Crisis Access Line support.

Shifts Available:

Short Hour .4; PM 3:00 pm - 11:30 pm; Friday - Saturday

Full Time 1.0; NOC 11:00 pm - 7:30 am; Sunday - Thursday

Expected starting wage range is $136,131.84 - $168,177.86 or $ 65.45 - $ 80.85 hourly for Short Hour.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have) 

A Master’s Degree in Social Sciences or related field  Current licensure with CA BBS as an LMFT, LCSW, LPCC  Two (2) years of experience in providing crisis management and mental health services  One (1) year supervisory experience or supervisory training within six (6) months of employment  Driver's license and vehicle insurance that is current and valid with your name listed as the driver  Your own personal vehicle to use for work to attend community meetings, drive on site to crisis if needed, and more.  Position requires transporting Members in program van  

What’s In It For You*

• Free CEUs, free Supervision for BBS Associate License, coaching and mentorship 

• Online University Tuition Discount and Company Scholarships 

• Paid Time Off: For FT Employee it is 16.7 days in your first year

• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).  Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)

• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan 

• For more information visit:  https://www.telecarecorp.com/benefits

What You Will Love About Working at Telecare

• Culture of power-with not power-over 

• Your contribution is valued 

• Opportunity to work alongside a multidisciplinary team of clinical professionals 

• Personal commitment to the mission from your team and colleagues

• Diverse mental health program types with lifelong career advancement and leadership development opportunities

What You Will Do

Dispatched and responds to emergency / crisis events in the community across County  Provides onsite therapeutic interventions support to persons and families in crisis  Collaborates with other First Responders as needed to provide onsite crisis support including, but not limited to, transporting members to appropriate levels of care  Will act as a leader for the dispatched mobile team, providing clinical guidance and instruction to team members  Will complete a concise assessment to paint a clinical picture of the members needs and provide appropriate treatment recommendations  Making appropriate referrals for placement, case management and aftercare services, as assigned  Developing and maintaining an awareness of community resource 

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

Keywords: Mental Health, Crisis Intervention and Stabilization, Leadership, Management, Team Leader, Counseling, Clinical Lead, Field Clinician, Community Behavioral Health, Mobile Crisis Team, Non-Law Enforcement 

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.