TITLE: Project Manager, Rural Population Health
FLSA STATUS: Exempt
DEPARTMENT: MercyOne PHSO, Operations
GENERAL SUMMARY:
As an integral member of MercyOne’s Population Health Services Organization’s (PHSO) Operations Team, the Rural Population Health Project Manager is dedicated to supporting rural affiliates and partners to succeed in value-based contracts and population health management. They will serve as the primary liaison, educator, coach and key source of communication for all key stakeholders, including regularly providing data and critical information. The Project Manager is also responsible for managing the relationships between rural affiliates, the PHSO, and contracted third parties in relation to population health.
ESSENTIAL FUNCTIONS:
· Organize statewide governance meetings focused on performance reporting, identifying improvement opportunities and initiatives, and joint decision-making among all partners.
· Effectively facilitate team meetings and leadership alignment at all levels to achieve performance aims, program goals, and deliverables.
· Prepare payer performance reporting and patient/care gap lists for each organization on a monthly basis.
· Work with rural organizations, data analytics teams and IS affinity groups on data integration as part of value-based contract requirements, including supplemental/clinical data submission and quality/regulatory reporting requirements.
· Implement performance, quality improvement, and other operational initiatives/programs statewide.
· Use critical thinking and analytical skills to determine needed education, training, or interventions to overcome barriers.
· Assists with other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
· 3 years of previous project management experience required.
· Bachelor’s degree required. Master’s degree preferred.
· Proficient use of databases and Microsoft Excel spreadsheet applications required.
· Effective communication and stakeholder skills with a variety of clinical and non-clinical audiences required.
· Experience in project outcomes evaluation and data analysis required.
· Strong attention to detail required.
· Ability to effectively prioritize multiple initiatives and competing deliverables required.
· Experience in accountable care organizations and value-based care preferred. Knowledge of rural health care processes a strong asset.
· Experience in quality/process improvement initiatives preferred.
PHYSICAL ACTIVITY REQUIREMENTS: (Constant =67-100% of workday, Frequent = 34-66% of workday, Occasional =33% or less of workday)
CONSTANT:
Fingering: Picking, pinching, typing or otherwise working, primarily with
fingers rather than with the whole hand or arm as in handling; i.e., data entry.
Hearing: Perceiving the nature of sounds at normal range. Ability to receive detailed information through oral communication via phone or in person as in communicating with patients or insurance companies regarding accounts.
Repetitive Motions: Substantial movements (motions) of the wrists, hands, and/ or fingers.
Talking: Expressing or exchanging ideas by means of the spoken word, both on the phone and in person
Sitting: with some freedom to alternate between sitting and standing.
FREQUENT:
Reaching: Extending hand(s) and arm(s) in any direction.
Grasping: Applying pressure to an object with the fingers and palm; i.e., obtaining files.
Walking: Moving about on foot to accomplish task.
PHYSICAL DEMAND REQUIREMENTS:
· Sedentary work: Sedentary work involves sitting most of the time. May exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to carry, push, pull or otherwise move objects.
VISUAL ACUITY REQUIREMENTS:
· Work involves use of a computer terminal, phone, extensive reading and preparing and analyzing date.
INTELLECTUAL/EMOTIONAL REQUIREMENTS:
· Adaptability to accepting responsibility for the direction, control, or planning of an activity.
· Adaptability to situations involving the interpretation of feelings, ideas, or facts in terms of personal viewpoint.
· Adaptability to influencing people in their opinions, attitudes, or judgments about ideas or things.
· Adaptability to making generalizations, evaluations, or decisions based on sensory or judgmental criteria.
· Adaptability to making generalizations, evaluations, or decisions based on measurable or verifiable criteria.
· Adaptability to dealing with people beyond giving and receiving instructions.
· Adaptability to maintain both a high standard of courtesy and cooperation in dealing with co-workers, vendors, providers and stakeholders with satisfactory job performance despite the stress of a medical work environment.
· Adaptability to performing under stress when confronted with emergency, critical, unusual, or dangerous situations; or situations in which working speed and sustained attention are make-or-break aspects of the job.
· Adaptability to situations requiring the precise attainment of set limits, tolerances, or standards.
· Adaptability to performing a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
· Ability to function with minimal direction.
EQUIPMENT/TOOLS:
· Standardized office equipment found in assigned area.
REPORTING RELATIONSHIPS:
· Reports to ACO Business Partner
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.