ABOUT FESTIVAL FOODS:
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. Job Summary
Join our growing Festival Foods team at our new grocery store in Kimberly, WI opening this Fall!
Store Location: 800 E. Maes Avenue, Kimberly Wisconsin 54136
Job Title: Meat Service Counter Manager
FLSA Status: Hourly
Reports To: Meat Department Manager
On a daily basis works closely with all sales/service clerks in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and sales/service clerks’ needs are being met.
Our Meat & Seafood Department Leaders guide a team of Associates who provide or guests with exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.
Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES
Leads, coaches, teaches and reinforces Festival culture, customer service, and performance expectations to all sales/service clerks.Trains new sales/service clerksAssists in writing weekly work schedule for sales/service clerksProvides input on for performance reviews of sales/service clerksDocuments violations of company policies/procedures by sales/service clerks and advises department manager of incidentAnswers questions and provides guidance to all meat department associatesEnsures all department standards are being met on the meat department sales floorObserves service case conditions and takes action to correct areas of opportunityCommunicates and works cooperatively with department manager and other meat associates to maintain standards and exceed guest expectationsProvides customer service to guests.Assists guests with finding items they are looking forTakes orders and other special requestsPackages and prices items from the service caseAnswers the telephone and assists callers using proper phone etiquette.Assists sales/service clerks with packaging, labeling, filling, rotating, and removing product while leading by example.Maintains adequate level of supplies by replenishing packaging and other items as needed.Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.Required to maintain food safety logs.Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pmRegular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absencesOther duties as assigned.QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to deal tactfully and effectively with customers and all personnelGood oral and written communication skills and the ability to handle a diverse crew in a highly stressful environmentComplete understanding of all safety requirements and company safety policiesMust possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, balerKnowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisionsPersonality traits to include motivating, outgoing, and friendlyMust be comfortable suggestive selling additional products or promotions to guestsMust have WI Certified Food Manager License (Festival will pay in order to get certified if not)PHYSICAL DEMANDS AND WORK ENVIRONMENT
Standing for extended periods of time.Lifting up to 80 pounds on an occasional basis.Frequently near moving machinery.Occasional exposure to extreme temperaturesWORK SCHEDULE
The Meat Service Counter Manager is a full-time hourly position.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people. Location : Address 800 E. Maes Avenue Location : Location US-WI-Kimberly Location : Postal Code 54136 Options Apply for this job onlineApplyShareEmail this job to a friendRefer <p style="margin: 0px;"><span style="font-size: 12pt;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p> Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs
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