Work Schedule

Third Shift (Nights)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

This role is based within our PPD clinical research division, focusing on delivering world-class medical information services. You will work at the forefront of research, contributing to our mission of making the world healthier, cleaner, and safer.

Discover Impactful Work:

Join our ambitious team and provide high-quality medical and technical information. Your expertise will help successfully implement solutions that improve health outcomes on a global scale.

A day in the Life:Provide technical and medical information with flawless customer serviceAnalyze and research inquiries, detailing interactions strictly according to guidelinesConduct intake of adverse events/product complaintsDeliver information in line with your expertise and trainingCollaborate with healthcare professionals and client personnelKeys to Success:

Your demonstrated capability to provide outstanding customer service and your dedication to maintaining quality and accuracy will be crucial. Collaboration and a dedication to excellence will ensure your success.

EducationBachelor's degree in Nursing or equivalent experience in the fieldActive RN license based on work province requiredExperiencePrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years)Proven experience in a medical or research environmentDemonstrated ability to analyze and research medical inquiriesExperience detailing interactions in accordance with regulatory guidelinesKnowledge, Skills, AbilitiesExcellent verbal and written communication skillsProficiency in French Canadian and English is requiredProficient computer and keyboarding skillsGood interpersonal skillsAbility to work independently as well as part of a teamAbility to interpret client-provided complex medical and technical informationOrganizational and time management skillsAbility to maintain a positive and professional demeanor in challenging circumstancesPhysical Requirements / Work Environment

This role requires working in a standard office environment. Occasional travel may be required. The ability to remain seated for extended periods is necessary.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!