Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.
TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only:
Level II Trauma CenterJoint Commission Comprehensive Stroke CenterLevel III Neonatal Intensive CarePediatric Intensive CareThe most advanced cancer, heart and vascular, orthopedic & surgery programs in the PanhandleOur system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.
HOW YOU'LL MAKE AN IMPACTResponsibiities:
Leads Client Services colleagues and assigns tasks. Identifies problems/issues and implements resolutions. Serves as a “send-out specialist” for specimens that cannot be processed within Tallahassee Memorial HealthCare (TMH) Laboratory Services. Reviews and processes specimens to identify and ensure proper and expedited pediatric patient treatments. Responsible for investigating and tracking issues and creating Clarity reports.Responsible for researching and testing new procedures and technologies applicable to Laboratory Services, Core Lab excepted. Working directly with TMH’s Patient Financial Services, processes monthly billing, including (but not limited to) failed bill reports corrections and ensuring proper billing assignments. Responsible for the laboratory supply inventory (i.e., monitoring, counting, placing, and storing). Serves as the bridge point of contact (POC) between the Client Services and Core groups for implementing updates, updating procedures, and managing issues. Clarity reports are created based on issues with specimens received and/or researched, responded to, and a course correction addressed based on issues a department has or had with Laboratory Services.Reports: Asst Director/Lab Services
Supervises: None
WHAT YOU’LL NEED TO APPLY
Required Education:
High school diploma (or equivalent).
Required Experience:
Two (2) years of experience working in a professional environment, including serving in a leadership capacity
Preffered Experience:
Three (3) years of experience working in a professional environment. Experience working in a healthcare environment. Phlebotomy experience.
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Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.
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