Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Teaches students, new employees and others as assigned by Manager.Participates in laboratory and organization wide initiatives.
SERVICE ESSENTIAL FUNCTIONS
Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods.Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks.Meets turnaround time expectations as defined by management.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Demonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work.Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up.Performs instrument calibrations, validations, quality control testing, maintenance, and function checks.
FINANCE ESSENTIAL FUNCTIONS
Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.Uses resources efficiently; does not waste supplies. Restocks section inventory levels as needed.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSSeeks opportunities to expand learning beyond baseline competencies with a focus on continual development.Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section
WORK EXPERIENCE
One year of work or training experience in a hospital laboratory preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
CLA - Certified Laboratory Assistant (ASCP) within 1 year ORMLT(ASCP) - Medical Laboratory Technician (ASCP) within 1 year ORMLT - Medical Laboratory Technician (AMT) within 1 year KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesAdapts to multiple ongoing priorities including organizing heavy workflow with minimal supervisionStrong attention to detail and ability to achieve and maintain accuracyDemonstrates independent judgment and discretion to recognize problems, identify causes and take corrective actionPossesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsDemonstrates the ability to work independently with little or no direct supervisionAbility to recognize changes that are critical to patient care
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area Yes Company Profile
Since 1998, Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospital tied for No. 4 in Houston and No. 6 (three-way tie) in Texas in U.S. News & World Report’s best hospital rankings in 2020. With 316 operating beds, 24 operating rooms and over 2,400 employees, Houston Methodist Sugar Land Hospital was designed to provide comprehensive, personalized care for the community.
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