*POSITION SUMMARY:* To be fully engaged in providing Quality/No Harm, Customer Experience and Stewardship by answering the phone and assisting the department with pick up and processing of paperwork, materials and reports, and providing overall clerical support. *PRIMARY ACCOUNTABILITIES:* *Quality/No Harm:* * Assist with area clerical duties such as typing, photocopying, filing and faxing documents, reports and other materials. * Prints, sorts, and organizes paperwork, reports and/or materials to be sent out. * Prepares outgoing correspondence to include folding, stuffing, and postage stamping. * Mails/sends out or distributes paperwork, reports and/or materials as directed by the department needs. * Assists other clerical staff with clerical duties as time permits. May provide backup coverage when needed. * Demonstrate I-Care Values. * Assists with maintaining a clean work area. *Stewardship:* * Requests materials or information, logs receipt appropriately per department guidelines. * May place calls to other departments or outside organizations on behalf of department to assist with coordination of department activities if requested. * May be responsible for mail pickup. * Shows commitment to individual and departmental Continuous Quality Improvement and organizational operational effectiveness *Customer Experience:* * Provides general reception duties. * Answers telephones properly, courteously, and tactfully dealing with internal and external customers, the public, physicians and physician offices, outside businesses, and other departments. * Directs calls to the appropriate party and transfers the call to another extension or out of the building when appropriate. * Takes complete and accurate messages for area personnel when they are not available, initials and places in appropriate place as designated by area of responsibility. * May assist with completion of paperwork, pulling information from files or processing of paperwork, materials or patients * Responsible for assisting with the maintenance of area files and filing system. * Performs other duties as requested by area supervisor and area personnel. *QUALIFICATIONS REQUIRED:* * High School Graduate or equivalent preferred. * 1 year office experience preferred * Ability to use or operate computer, copy machine, Dictaphone, typewriter, and fax machine. * Accurate typing skills of a minimum of 45 words per minute or as designated by area of responsibility. * Ability to maintain confidentiality at all times and follow Health First's confidentiality guidelines * Ability to work well with others. * Good organizational and communication skills. * Successful completion of Level II background screening (fingerprinting). *PHYSICAL DEMANDS:* * Ability to sit or stand for long periods. * Ability to meet additional demands and lifting requirements as defined by the department. * Ability to lift up to but not less than 25 lbs up to 6 times a day *MENTAL DEMANDS:* * Ability to work and maintain composure in a stressful environment. * Ability to manage multiple tasks during a workday. * Ability to communicate effectively. * Ability to operate PC with installed software. **Job:** **Office Tech* **Organization:** **Health First Private Duty* **Title:** *Med Staffing Office Tech I - Medical Staffing Specialists* **Location:** *Florida - Brevard County-Melbourne* **Requisition ID:** *076366*