Assists the physician in assessing the needs of patients based on information collected through history, observation, physical exam, telephone triage and analysis of diagnostic results:  Performs direct patient care, i.e., triage, assessment, procedures, treatments, patient education, discharge, and follow-up instructions. Prepares patient to be seen by provider.  Collects and documents pertinent information through communication with patients and family to include vital signs, history, and chief complaint.  Performs chart prep and scans necessary documents in patient’s medical record as appropriate.  Performs specialized tests such as electrocardiography, pulmonary function test, sleep studies, Holter monitors, and selected laboratory procedures as needed in the practice.  Prepares and administers medications as ordered by the physician.  Assists provider with treatments and procedures as needed.  Schedules testing and referral appointments for patients per provider instructions.  Consults with patient on telephone calls whether addressing the problem or referring the call to the physician.  Performs follow-up calls to patients as necessary.  Cleans and straightens examination rooms between patients according to OSHA standards.  Keep all necessary instruments clean and in examination rooms.  Sets up and maintains equipment and immediately notifies office management of any malfunction.  Maintains medical supply inventory, checks expiration dates on medications and vaccines and disposes of outdated medications.  Develops and maintains a working knowledge of all equipment needed to perform duties.  Schedules and reschedules appointments as necessary.  Proficient in assisting patients to sign up for MyChart and encouraging patients to use MyChart as main form of communication with McLeod Health.  Possesses skills and abilities required in a multifaceted environment in addition to those relating to nursing:  Promotes a climate conducive to learning through encouragement of co-worker’s formal and informal continuing education.  Actively participates in departmental quality improvement projects. Promotes the practice mission and philosophy.  Promotes the practice by projecting a positive image.  Performs other duties as assigned. 

 

 

Qualifications/Training:

 

Education/Certifications/Licenses:

Certified Medical Assistant Certification required.  Basic Life Support CPR certification required.