Reporting to the Practice Manager, this position is the first clinical point of contact for SAMP patients and create the first impression of the medical office and works under the direct clinical supervision and authority of the physician when performing clinical tasks during patient care and reports to the office coordinator/shift supervisor on administrative/operational issues. The Back Office Medical Assistant is an expert at providing excellent customer/patient services via phone and in person. The employee will work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a “can do” attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy, and tact in patient/staff interactions.
Pay Range: 21.00 - 28.26
1. High school diploma or equivalent is required.
2. Completion of a Medical Assistant program or two (2) years of prior experience as a Medical Assistant is required.
3. Current American Heart Association (AHA) Healthcare Provider CPR card is required.
4. Exceptional verbal and written communications skills are required.
5. Attention to detail, ability to multi-task and flexibility is required.
6. Strong computer skills with experience and proficiency with medical systems is required.
7. Ability to operate general office business machines (e.g., fax, copiers, etc.) is required.
8. Knowledge of Medical Terminology is required.
9. Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.