UPMC Community Medicine Incorporated is hiring a Full-Time Medical Assistant, Senior to help support Suburban East Medical Center. Hours: Monday through Friday, 7:45 am to 4:15 pm, no weekends or holidays required! Location: Suburban East Medical Center, 3436 William Penn Highway, Penn Center, Bldg. #2, Pittsburgh, PA 15235 See what being a Medical Assistant, Senior can do for UPMC and what UPMC can do for you – it’s more than just a job! Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education. What Can You Bring to UPMC? + Contribute to UPMC’s mission of Life Changing Medicine + Set the standards for the level and quality of care for the care delivery team + Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. + Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. + Demonstrate a commitment to the community and to your health care profession What Can UPMC Do for You? + A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future + Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program + Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave + Competitive pay for the work that you do _The following skills are preferred, but not required: Triaging, collecting labs, immunizations, familiarity with Epic, customer care experience, teamwork and multi-tasking._ **Purpose:** Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures. **Responsibilities:** + Guides workflow and/or assigns tasks to other clinical staff. + Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members. + Serve as the department super user for Epic Care. + Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments. + Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety. + Must be responsible and demonstrate proficiency in all practice category specific tasks. + Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations. + Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. + Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms. + Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed. + Answering calls and providing pertinent information including patient education as directed. + Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate. + Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record. + Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures. + High school diploma or equivalent is required. + Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) + OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) + OR at least 1 year of patient care experience required. + Must be responsible and demonstrate proficiency in three practice category specific tasks. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. **Licensure, Certifications, and Clearances:** CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal **UPMC is an Equal Opportunity Employer/Disability/Veteran** UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.