POSITION STANDARDS Certified Medical Assistant (AAMA) preferred. Medical Technicians Registration RSA 328-1:7 One year of previous experience in office or outpatient ambulatory care setting strongly preferred. Strong communication, organizational and interpersonal skills. Demonstrated ability to work well as a member of a team. Computer skills strongly preferred. Must be willing and able to participate in evening, weekend, and holiday coverage according to needs of the Practice. Flexibility and tolerance to handle multiple demands and priorities. Current BCLS certification required within 30 days of hire. POSITION PHYSICAL REQUIREMENTS Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements. Physical Activity: Daily demands may vary dependent on specific duties performed. Upper Extremity: Up to 75% to 100% of a day may be spent standing/ambulating. Up to 30% to 40% of day may be spent working in a repetitive motion activity including use of computer and keyboard to access and input information. Push/Pull/Lift/Carry: Must be able to effectively communicate in person and over the telephone. Visual and auditory skills essential to perform patient assessment duties. Fine motor control may be important to perform injections or other procedures. May bend, stoop, or reach to retrieve materials or supplies, push or pull up to 50 pounds. Some travel may be necessary to attend meetings or training. PART TWO: FUNCTIONAL RESPONSIBILITY

 

Position Objective Under general supervision from the Clinical Manager and direct clinical supervision of a medical clinician, the Certified Medical Assistant (CMA) and Registered Medical Assistant (RMA) performs a variety of administrative and clinical tasks that promote optimum patient care and satisfaction while enhancing clinician and practice effectiveness.

 

Performance Expectation Manage the flow of patients and paperwork through the practice by preparing the patient's electronic or paper medical record for his/her visit, completing health forms, researching and calling in prescription renewals per clinician's written instructions, notifying patients of normal test results following clinician review and sign off, greeting/discharging and assisting patients, and providing pre/post visit instructions per practice/clinician guidelines. Prepare exam/treatment room, conduct brief interview per clinician guidelines, obtain and document vital signs, perform and document basic screening /diagnostic measures and collect and process specimens according to Practice guidelines. Assist and chaperone clinicians during examinations, procedures and treatments. Perform and document clinical procedures per established hospital policies and practice standards and guidelines. Maintain the cleanliness and general appearance of work, examination, and treatment areas; clean, disinfect, sterilize, and maintain equipment and instruments following universal precautions, infection control, and hazardous waste removal practices. Stock exam/treatment rooms, order equipment and supplies according to organization and practice guidelines, and maintain adequate quantities to meet practice demands; dispose of contaminated supplies and materials in the prescribed manner. Performs routine (daily/ weekly/ monthly) cleaning and calibration checks for medical equipment. Maintains provider schedule and keeps provider aware of the same. Assists with the provider in all aspects of patient flow. Communicates with the patients any delays or needs to reschedule. Assist with answering telephones, taking messages, scheduling appointments, tests or procedures, arranging referrals, and performing other administrative duties to meet the needs of patients, co-workers and the practice. Perform skills and procedures outlined within Scope of Practice for CMA/RMA after documented demonstration of competency, as defined by organizational or practice standards. Prepares and administers immunizations per clinician's written order upon successful completion of Immunization Administration module and demonstrated competency. CMA/RMA may not administer medications, blood products or controlled substances. Recognize limitations and seek advice and direction from other appropriate clinical staff. Demonstrate technical and interpersonal skills necessary to complete job responsibilities. Acquire new knowledge and skills to remain current in practice. Willingly perform other duties as required or assigned.