Location: Trinity Health Ann Arbor Hospital
Shift: Day
We have an opportunity for a contingent Medical Assistant (certification not required) supporting our Multidisciplinary Clinics and Patient Services Areas. Great opportunity for Nursing or Healthcare students.
Great opportunity for Nursing or Healthcare students.
NOTE: This is not a temporary or summer only employment opportunity
Contingent team members must be able to pick up a minimum of 3 weekday shifts per month.
REQUIRED EDUCATION, EXPERIENCE AND LICENSURE
High School Education or equivalent.
Six months of medical assistant training and medical office experience, or relevant combination of education and health care office experience is preferred.
Provides clinical support to physicians as it relates to patient care and new cancer patient workup needs. Maintains examination rooms and drug sample cabinets by ensuring they are clean, well stocked, and up to date. Performs some telephone triage based on patient symptoms, and provides routine information to patients regarding their condition, diagnostic results (non-abnormal), and medications, responsible for all check out needs of pts in clinic. responsible for all new cancer pt work up scheduling, EMR management and prior auth work and support of the nurse navigation center nurses. Completes related paperwork. Provides back-up support to receptionists, office assistants, and cashiers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Prepares patients for physician by taking vital signs (blood pressure and weight, and temperature when symptoms warrant), obtaining chief complaints and filling out prescription refills. Locates and enters missing information in chart at physician request. Ensures that patients are in rooms and ready to be seen by physicians on schedule. Communicates results of patient preparation to physician (i.e., information requested but not shared by patient, etc.).Performs tests and procedures, including, but not limited to: EKG’s, pulmonary function testing, vision testing, strep tests, urinalysis, urine straight catheterization, suture removals, injections, holter monitors, ear irrigations, and stool for occult blood cards. Reminds physician to include procedures on route slips.Arranges patient admissions, including calling Bed Management for a bed, transporting patients to the hospital, ensuring physician progress notes accompany patient, and precertification occurs when necessary.Assists patients with answers to questions or other requests.Assists in scheduling tests, return visits, and filling out requisition forms as necessary (patients may schedule own tests whenever possible).Ensures exam rooms, procedure rooms, lab area, drug sample cabinets, specialty trays and equipment are in clean condition, stocked and in good working order. Notifies Clinical Office Coordinator or designee of supply shortages and equipment malfunction.Sorts and distributes information from physician “out” boxes. At physician request, make routine (non-abnormal) information calls to patients regarding their condition, diagnostic test results, and medication. Triages incoming calls based on patient symptoms, and contacts physicians with time-sensitive or urgent information. Calls other departments for patient information as needed or requested; calls in prescriptions.Documents phone contacts, medications and other relevant information in patient chart.Completes HMO referrals at physician request.Works as part of a medical team, and provides support to other medical assistants, receptionists, cashiers and office assistants voluntarily or as requested when time permits.Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.