**Job Description:** + Mon-Fri 8:30-5:00 Contract-perm + On site training for up to 1-2 weeks then opportunity to work remote + Must be a local candidate Must be willing to come on site as needed for meetings + Will provide equipment Interviews completed by phone or Microsoft Teams Please list out the top 2-Skill sets/qualities: Previous hospital experience, strong customer service background, telephone experience is an asset + Please provide a few sentences describing what a typical day would like in this role: The medical assistant will process referrals from a worklist then make telephone calls throughout the day offering the Case Management program to our members. + Please list any ‘soft skills’ (communication, leadership, adaptable etc.) that you would like candidates to have and the importance of these skills for this role (ex – do they need strong communication skills because they will be a part of team presentations?) friendly demeanor, strong computer skills, telephone skills, communication skills, organized + Our team is comprised of five medical assistants that work independently to build and process referrals for the Case management department. **Responsibilities:** + Assists with the identification of areas for which there is a need for health management programs. Monitors quality indicators and develops programs to positively impact areas where improvement is warranted. Develops patient/provider educational materials for members/providers. + Assists with implementation of health management activities/programs for membership. Facilitates program to participants and focuses emphasis on medium-risk patients. Follows/updates established procedures. May conduct research and analysis of reports (monthly, quarterly, and annually). + Assists with the development of strategies to increase effectiveness of and participation in health management programs. Establishes/maintains effective communications with provider network, group, representatives, and members.Click or tap here to enter text. **Experience:** + 3 years of clinical experience **Skills:** + Ability to work independently, prioritize effectively, and make sound decisions. Good judgement skills. Demonstrated customer service and organizational skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Ability to persuade, negotiate, or influence others. analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. + Required Software and Other Tools: Ability to use standard office equipment. Working knowledge of Microsoft Word, Excel, PowerPoint, or other work processing/spreadsheet/presentation softwareClick or tap here to enter text. **Education:** Associate Degree in Medical Assisting OR successful completion of post-secondary Medical Assistant Program. Required Training: Certified Medical Assistant through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant through American Medical Technologists (AMA) or Nationally Registered Certified Medical Assistant (NRCMA). **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.