Phone Triage Medical Assistant Job Description We are seeking a dedicated Phone Triage Medical Assistant to join our team! This role involves managing outbound calls, assessing the urgency of each situation, and prioritizing accordingly. The position requires extensive phone work and the ability to efficiently perform tasks while seated at a computer. Preferred Qualifications + Certified/Registered in Florida + Epic + Primary Care + Medical Assistant Work Environment This is a fully on-site position in Jacksonville, Florida. The work environment takes place in a f ast-paced Primary Care clinic that services 120-140 patients per week among 10 total providers, including 7 physicians and several other specialty providers. The team consists of 7 Medical Assistants at full capacity, 2 Check-In and 2 Check-Out Associates, 2 Medical Records Clerks, 1 Office Float that works in check-in/out and medical records as needed, and 4 nurses. 80% of the patient load are Medicare patients. Schedule Monday - Friday 8:00 AM - 5:00 PM, no weekends! Pay and Benefits The pay range for this position is $17.00 - $25.00 About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.