Company: Oak Street Health

Title: Medical Assistant 

Compensation: Based on regional bands

Role Description

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist.  They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results.  As an MA you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments. 

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!

Responsibilities:

Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews

Inventory supplies and stock exam rooms

Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)

In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc

Import required documents into EMR via scanning or PDF upload.   

Participate in care team meetings to discuss patient care and clinic operations

Process orders for durable medical equipment

Request medical records from external providers as required by the provider

As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab

Other duties as assigned

What we're looking for
Required Qualifications:

State or national certification (as required by state), or graduation from an accredited medical assistant course

1 year experience as a medical assistant

CPR or BLS Certification 

Electronic Medical Record experience 

Computer skills:  Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.  

Proficiency in non-English languages as required by the center's demographics.

US work authorization

Strongly Preferred Qualifications:

Minimum of three years in a Medical Assistant role

Successful mastery of  the workflow in their previous MA position

An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives

Preferred Qualifications:

2 or more years of experience working with geriatric patients

Phlebotomy Technician Certification 

Other Skills:

Problem-solving skills, professional accountability, and a flexible, positive attitude

Strong communication skills and customer service orientation

Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

Mission-focused career impacting change and measurably improving health outcomes for medicare patients

Paid vacation, sick time, and investment/retirement 401K match options

Health insurance, vision, and dental benefits

Opportunities for leadership development and continuing education stipends

New centers and flexible work environments

Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health