**Employment Type:** Full time **Shift:** **Description:** ESSENTIAL FUNCTIONS: · Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patient, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinic image. · Demonstrates positive professional customer service in all patient, staff, and visitor contracts. · Utilizes interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families. · Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times, and follow HIPAA guidelines and regulations. · Participates in staff development activities and orientation as requested. · Proactively acts as patient advocate, responding to and working to resolve patient concerns. · CPR certified. · Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs. · Operation of various office machines (i.e. fax, copier, phone and computer). · Participates effectively as a team member in the clinic. · Performs basic nursing functions (vitals, rooming, assist with procedures, etc), under direction and supervision of physician. · Maintains a current CMA certification. Lab · Demonstrates ability to recognize and assess emergency needs of patients and initiate appropriate emergency procedures as needed. · Performs laboratory testing (including phlebotomy and a variety of routine and/or automated tests), and maintains records of tests performed and results received. · Reports results and pertinent information to patient and health care team members. · Documents lab results in patient record accurately. · Maintains inventory of lab supplies. · Complies with regulatory agencies (i.e. CLIA, COLA, OSHA) in operation of lab. · Demonstrates functional knowledge of third party payors. · Responsible for quality control and proficiency testing appropriate for the testing performed ensuring that levels are maintained throughout the entire testing procedure from the initial quality control, throughout testing, and reporting of test results. · Responsible for reporting technical problems and ensure that remedial actions are taken whenever tests deviate from established performance specifications. Radiology · Applies specialized radiology skills under the direction of a clinic physician in the care and treatment of patients in a clinic setting. · Performs a variety of routine and skilled radiology tests, diagnostic tests, or procedures to patients of all ages. · Maintains film and supply inventory. · Reports pertinent results to patients and healthcare team members. · Maintains proper records and complies with regulatory agencies (i.e. OSHA or Department of Health). · Demonstrates functional knowledge of third party payors. · Responsible for quality control appropriate for the testing performed ensuring that levels are maintained throughout the entire testing process from the initial quality control through test analysis and reporting of test results · Responsible for reporting technical problems and ensure that remedial actions are taken whenever tests deviate from established performance specifications. MARGINAL FUNCTIONS: · Work includes cross coverage in other clinic areas as team needs. · Maintains supply inventory and stocks supplies in various work areas. · Participates in Performance Improvement activities as appropriate. · Maintains orderly, neat appearance of work area. · Misc. office duties (i.e. copying, filing, retrieval of films/medical records) MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: · Must maintain State of Iowa permit to practice Radiology. · Work requires extensive technical or specialized training such as would be acquired in a college or technical school (e.g. CMA, MLT). · Knowledge of: o Radiographic theory and techniques, clinic policies and procedures, specimen collection. o Medical lab techniques, principles and instruments. o Principles of anatomy and physiology, pharmacology, and disease processes. · CMA certification must be obtained within first year of employment and maintained thereafter. · Clinic/physician office experience preferred. · Obtain CPR certification within three (6) months of hire date **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran