Overview

Hello humankindness Located conveniently in the heart of Phoenix Arizona, St. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St. Josephs was the first hospital in the Phoenix area. More than 125 years later St. Josephs remains dedicated to its mission of caring for the poor and underserved.We are extremely proud to be a nationally recognized center for quality quaternary care medical education and research. St. Josephs includes the internationally renowned Barrow Neurological Institute Norton Thoracic Institute Cancer Center at St. Josephs Ivy Brain Tumor Center and St. Josephs Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics neuro-rehabilitation orthopedics and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.U.S News & World Report routinely ranks St. Josephs among the top hospitals in the United States for neurology and neurosurgery. In addition St. Josephs boasts the Creighton University School of Medicine at St. Josephs and a strategic alliance with Phoenix Childrens Hospital.St. Josephs is consistently named an outstanding place to work and one of Arizonas healthiest employers. Come grow your career with one of Arizonas Most Admired Companies.Look for us on Facebookand follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus.

Responsibilities

Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a
physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration, check-in and scheduling of patients.

Maintains hospital standards of zero tolerance for mislabeled specimens and collects laboratory specimens according to hospital protocolAssists the nurse/physician during examinations, treatments and procedures as requestedRetrieves necessary equipment and suppliesAssists in patient/equipment preparationPerforms follow-up actions as directedCompletes hospital forms per protocolDocuments clinically relevant findings in the patient's record according to hospital protocols and clinical protocolsMonitors and records patient vital signs, weight, positioning, ADL's I&O activity and blood glucose readings per RN instructions, hospital protocols, and standards of careRecords readings in an accurate and timely mannerAssists with patient admission, discharge and transferInitiates orders according to SJHMC time performance standards-STAT-Within 5 minutes, Discharge/Transfer- within 10 minutes, Routine- within 30 minutesConducts front desk duties as needed (check in, registrations, scheduling appointments).Obtains authorization and referrals as neededComplete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interacting with patients.Verify insurance eligibility and/or benefits.

Dignity Health now offers an Education Benefit program for benefit-eligible employees.  This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and adoption assistance.

Qualifications

MINIMUM

High School Diploma or G.E.D. and a graduate of a Medical Assistant Program or completion of an U.S. Armed Forces medical services training program. Candidates who completed a program prior to February 2, 2000 can satisfy the minimum education requirements by providing evidence of direct supervision by the same physician, physician group, or physician assistant for a minimum of 2000 hours to satisfy the minimum education requirements.

Demonstrated experience with computer program utilized for checking-in and scheduling patients required.

Current American Heart Association Basic Life Support certification - Nat'l 

PREFERRED 

Previous MA experience highly preferred.

Electronic Medical Record (EMR) experience 

Previous experience in designated specialty 

Bilingual skills