+ JOB DESCRIPTION DETAILS + Job Summary : + Responsible for performing clinical duties assisting clinicians with the examination and treatment of patients under provider supervision in the ambulatory service clinical setting. + Duties include: pre-visit chart preparation; assisting providers with procedures/treatments; equipment operation; assisting patients; performing venipuncture (as needed), specimen collection and submission to appropriate laboratory; cleaning and sterilization of instrumentation; maintenance, order and inventory supplies; records and documents in medical record. + Assists with efficient patient flow; performs administrative clinical support activities; participates in quality assurance programs. + Education : + High School diploma or GED; s ome college preferred + Registration/Certification/Licensure : + Active Basic Life Support certification required or obtained within 30 days of hire. + Completion of an accredited Medical Assistant training program and CMA certification with the credentials of RMA, NCMA, NRCMA, CCMA or CMAA preferred; EMT acceptable; GNA or CNA considered. + Experience : + Position requires 1 - 2 years of medical office, with direct patient contact experience, and use of electronic medical records (EMR) preferred. New grads accepted. + Phlebotomy and point of care testing experience is a plus. + Basic computer and typing skills; familiarity with medical terminology, required. + Other Requirements : + Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements. + Excellent customer service skills. Must demonstrate compassion, friendliness, courtesy and tactfulness with all patient and caregiver interactions. + Strong oral and written communication skills. + Ability to work collaboratively with a team of providers, office staff, and administrators while serving patients and caregivers, and with the ability to effectively engage with extended care teams (such as specialists, insurers, and pharmacies); must be organized with the ability to multi-task in a fast-paced setting. + Must be efficient and conscientious in preparing for and delivering medical care. + Requires an awareness of patient confidentiality and ability to follow directions well, be engaged and work with minimal guidance. + Knowledge of insurance billing procedures and familiarization of medical terminology.