Medical Assistant Back Office
Actalent
Job Title: Medical Assistant Back OfficeJob Description
We are seeking a detail-oriented and compassionate Medical Assistant for our back office. The ideal candidate will utilize Medent as the EMR system for patient records, manage medications, and update the computer system for various requests. You will welcome patients, prep patient charts, handle scheduling, and support patient inquiries about insurance coverage. Additionally, you will assist with patient check-in and check-out procedures, maintain patient records, and support healthcare providers to ensure smooth operations.
Responsibilities
+ Utilize Medent as EMR for patient records
+ Log medications and reconcile with pharmacy for medications
+ Update computer system for MRI, CAT scan, and other requests
+ Complete return to gym and sports notes
+ Put script in EMR and call facilities for STATs
+ Welcome patients and ensure they feel comfortable and informed
+ Prep patient charts ahead of scheduled appointments
+ Confirm and print out necessary patient forms ahead of visits
+ Handle calls for scheduling and rescheduling appointments
+ Support fax machine operations between offices and add files to patient records
+ Schedule appointments with patients face-to-face when leaving previous appointments
+ Verify patient insurance coverage and collect copayments
+ Assist patients with check-in and check-out procedures, ensuring all necessary forms are completed
+ Maintain and update patient records, ensuring confidentiality and accuracy
+ Process insurance claims, create invoices, and manage patient billing
+ Provide patients with information on treatments, medications, and post-procedure care
+ Work with healthcare providers to ensure smooth patient flow and efficient office operations
+ Assist with patient examinations, take vital signs, and prepare patients for procedures
Essential Skills
+ Experience in medical assisting
+ Knowledge of EMR systems (Medent preferred)
+ Understanding of insurance coverages
+ Ability to support patient questions about copay, in-network, out-of-network, and referrals
Additional Skills & Qualifications
+ Previous experience as a Medical Assistant
+ Certification preferred but not required; expired certifications are acceptable
+ Insurance knowledge from previous roles is a plus
Work Environment
You will work a 40-hour week with shifts from Monday to Friday, either 7:30 am-4:00 pm or 9:00 am-5:00 pm, with one evening shift per week from 12:00 pm-8:00 pm. Schedules will be provided in advance and will be routine. You will be required to cover all sites, including Randolph, Sparta, Hackettstown, Morristown, and Cedar Knolls. Front desk coverage will be staggered, typically working two days from 7:30 am-4:00 pm, two days from 9:00 am-5:00 pm, and one day from 12:00 pm-8:00 pm. Consultants must stay until the last patient leaves. You will interact with 20-40 patients per day, depending on the provider, with each patient interaction lasting approximately 15 minutes. Benefits include a 401K match, high PTO packages, and enjoyable bonding activities, including an annual party. The work environment is friendly, with providers eager to teach and a small group feel despite a large network of six offices.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sparta,NJ.
Application Deadline
This position is anticipated to close on Feb 28, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
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