Job Title: Medical Assistant Back Office
Job Description

We are seeking a detail-oriented and compassionate Medical Assistant for our back office. The ideal candidate will utilize Medent as the EMR system for patient records, manage medications, and update the computer system for various requests. You will welcome patients, prep patient charts, handle scheduling, and support patient inquiries about insurance coverage. Additionally, you will assist with patient check-in and check-out procedures, maintain patient records, and support healthcare providers to ensure smooth operations.

ResponsibilitiesUtilize Medent as EMR for patient recordsLog medications and reconcile with pharmacy for medicationsUpdate computer system for MRI, CAT scan, and other requestsComplete return to gym and sports notesPut script in EMR and call facilities for STATsWelcome patients and ensure they feel comfortable and informedPrep patient charts ahead of scheduled appointmentsConfirm and print out necessary patient forms ahead of visitsHandle calls for scheduling and rescheduling appointmentsSupport fax machine operations between offices and add files to patient recordsSchedule appointments with patients face-to-face when leaving previous appointmentsVerify patient insurance coverage and collect copaymentsAssist patients with check-in and check-out procedures, ensuring all necessary forms are completedMaintain and update patient records, ensuring confidentiality and accuracyProcess insurance claims, create invoices, and manage patient billingProvide patients with information on treatments, medications, and post-procedure careWork with healthcare providers to ensure smooth patient flow and efficient office operationsAssist with patient examinations, take vital signs, and prepare patients for proceduresEssential SkillsExperience in medical assistingKnowledge of EMR systems (Medent preferred)Understanding of insurance coveragesAbility to support patient questions about copay, in-network, out-of-network, and referralsAdditional Skills & QualificationsPrevious experience as a Medical AssistantCertification preferred but not required; expired certifications are acceptableInsurance knowledge from previous roles is a plusWork Environment

You will work a 40-hour week with shifts from Monday to Friday, either 7:30 am-4:00 pm or 9:00 am-5:00 pm, with one evening shift per week from 12:00 pm-8:00 pm. Schedules will be provided in advance and will be routine. You will be required to cover all sites, including Randolph, Sparta, Hackettstown, Morristown, and Cedar Knolls. Front desk coverage will be staggered, typically working two days from 7:30 am-4:00 pm, two days from 9:00 am-5:00 pm, and one day from 12:00 pm-8:00 pm. Consultants must stay until the last patient leaves. You will interact with 20-40 patients per day, depending on the provider, with each patient interaction lasting approximately 15 minutes. Benefits include a 401K match, high PTO packages, and enjoyable bonding activities, including an annual party. The work environment is friendly, with providers eager to teach and a small group feel despite a large network of six offices.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sparta,NJ.

Application Deadline

This position is anticipated to close on Feb 28, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.