Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We’re looking for a Medical Assistant to join our fast-paced, customer-focused Dermatology team for Evernorth Care Group across the Phoenix Valley. If you’ve always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we’re sure you’ll love this position. **Work hours:** Typically Tuesday-Friday 7 a.m.-5 p.m. Some hours may vary based on the location. Potential to float to other facilities as needed. **Clinical Responsibilities and Essential Functions** + Performs routine patient care in a professional manner. + Manages patient flow in an efficient manner to accommodate patient needs and expectations of care. + Greets the patient and escorts the patient to the examination room where initial assessment and documentation occurs. + Prepares patient to be seen by Clinician, ensuring their comfort and privacy at all times. Takes vital signs per established protocol. + Obtains patient history. + Updates Medication List. + Communicates physical symptoms verbalized by patients to the clinician. + Continues to participate with the clinician examining and assessing the patient including entering clinician orders. + Remains with the patient after clinician completes his/her visit in order to perform procedures and injections, refer for or perform treatment procedures, reinforce the treatment plan, print the discharge summary, schedule referrals and follow up appointments, accompany patient to the unit clerk/discharge staff and to diagnostic testing departments. + Schedules and reschedules appointments as needed based upon patient preference and convenience. + Completes pre-authorization requests by supplying required documentation and completing necessary follow through. + Supports management of a complex referral process by following established guidelines and directing patients appropriately. + Ensures proper coding of ICD-10 and CPT-4 codes by Clinician. Responsible for submitting charges once review is complete. + Ensures all Clinicians orders are completed by appropriate personnel. This includes follow up and completion of overdue tasks in the EHR. + Performs accurate chart preparation, including all necessary diagnostic results, consult notes, hospital records + Collects, labels, and deliver specimens for processing per Clinicians orders _.(Blood, Urine and Tissue)_ In certain locations, will be required to perform phlebotomy, and/or IV Therapy. + Secures patient consent (signature) for immunizations and invasive procedures. + Set up, assist, and breakdown exam rooms, for minor office diagnostic and surgical procedures, is able to perform sterile technique. + Clean and Sterilize instruments per protocol if needed. + Passes and maintains Cigna’s medication administration certification. + Administers medications in accordance with Cigna's policies and procedures. + Reviews with patients pre-printed instruction sheets and refers needs for further teaching to Clinician or RN. + Manages and operates equipment safely and correctly. + Consults other departments, as needed and as appropriate, to provide for an interdisciplinary approach to patient’s needs, e.g., referrals, prior authorization, other Clinician offices, PHM, etc. + Communicates results and/or provides instructions as directed by the Clinician in person or via the phone. **Minimum qualifications Required:** + Graduate of an approved Medical Assistant program or + Graduate of an unapproved program with successful completion of state certification examination or + Graduate of a US Armed Forces medical services program. + Previous experience working in a healthcare environment + BCLS certification **Preferred qualifications:** + 1+ year experience in the outpatient setting + Bilingual (English/Spanish) skills + Front office experience. + Experience working with Microsoft Office and comfortable with data entry into our electronic health record system EPIC + Excellent customer skills, and care deeply about providing empathetic, quality care to customers If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._