Under direct supervision, assists physician/providers in care of patients in an office setting. Performs direct patient care such as phlebotomy, EKG, specimen collection, wound care, medication administration and vital signs. Maintains supplies, follows standing orders, assists with pre-visit planning and provides population management support. Serves as a quality and safety role model for medical office staff.

Education

HS or GED

Certificate of training from a nationally recognized Medical Assistant Program and National Certification as a Certified Medical Assistant preferred.

Experience

5 years of experience necessary to include completion of training and certification.

Skills

Knowledge of medical terminologySkill in using techniques for phlebotomy, EKG, specimen collection, medication administration and taking vital signsSkill in written and oral communicationAbility to distinguish normal from abnormal diagnostic resultsDemonstrated knowledge of basic computer skills in an EMR environment preferred

Licensures, Certifications

Certificate of training from a nationally recognized Medical Assistant Program and/or National Certification as a Medical Assistant preferred. Heart saver (CPR Certification).

Physical Requirements

Ability to walk and stand for up to eighty percent (80%) of work time.

Working Conditions

Exposure to disinfectant and detergent solutions.  Exposure to human specimens

Principal Duties and Responsibilities:

Performs direct patient care in an office such as takes and records vital signs, perform routine diagnostic tests, administers medications, prepares patients for exams, performs EKG’s, records any pertinent medical information in EMR.Maintains screening/examination schedule.  Evaluates patients for schedule of appropriate preventive or other care such as immunizations, eye exams, PAP smears, pain management, or wound care.Responds to patient questions. Assists patient with dressing and undressing, getting off and on examination table. Chaperones patient as needed during examinations.Reviews diagnostic results and reports abnormal results to physician/providers. Reconciles diagnostic reports with clinical orders.Cleans exam room between patient exams; maintains cleanliness and order of exam rooms. Stocks and orders supplies; sterilizes medical equipment, and performs medical office clerical duties as assigned.Support population management and pre-visit planning activities to include communication with patients between visits and responding to any provider or patient needs.Takes a lead role in inventory and ordering of stocks to include medications, vaccines and medical supplies.Maintains a system to rotate, identify and dispose of expired medical supplies.Oversee pharmaceutical sample inventory and utilization.  Verify samples are signed in and out and checked for expiration dates.Become certified on all CLIA waived testing.  Certify MA’s within the practice annually.Monitor and ensure safe storage and handling of all vaccines per policy.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

Treats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Meets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

Sets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

Works cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

Demonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

Embraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficiently

Pay Range

$18.86 - $28.30

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.