Job Summary: Work within the credentialed scope of practice. Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality. Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to: greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned.
Qualifications: Med Assistant - High school diploma or equivalent. BLS required. Must have and maintain current credentialing with American Association of Medical Assistants (AAMA-CMA), American Medical Technologists (AMT-RMA), National Center for Competency Training (NCCT-NCMA), National Healthcareer Association (NHA-CCMA), National Healthcare Workers Association (NHCWA), American Registry of Medical Assistants (ARMA), National Association for Health Professionals (NAHP) or National Registry of Medical Assistants (NRMA). Successful completion of approved Medical Group competency assessment within 8 weeks of hire.
LPN - Licensed Practical Nurse with current license to practice in NC or SC (dependent on the practice's location) required. Valid LPN licensure required. Previous medical office experience preferred. BLS required. Successful completion of approved Medical Group competency assessment within 8 weeks of hire.
Paramedic High school diploma or equivalent. BLS required. Completion of Emergency Medical Technician – Paramedic program. Current certification as EMT-Paramedic. Successful completion of approved Medical Group competency assessment within 8 weeks of hire.
CNA - High School diploma (or equivalent) plus 1 to 2 years of specialized training required. Current CNA I credentials required. Prefer Associate Degree. Candidate must be able to work in a fast-pace environment and multi-task. Must also possess good phone etiquette, customer service skills and be detail oriented. Must have computer experience with proficiency in Word, Excel, and PowerPoint. Epic experience a plus. BLS required.
Clinical Asst High school diploma or equivalent with 3 years on the job training or 3 years Structured Military Training clinical in nature with successful completion of approved Medical Group competency assessment within 8 weeks of hire.
EOE AA M/F/Vet/Disability