Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we’re dedicated to making a difference. As a Medical Assistant/ Patient Service Coordinator, you’ll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment. + Position: Full-Time Medical Assistant / Patient Service Coordinator with our busy medical oncology office in Monroeville, PA + Schedule: Monday through Friday, daylight hours + No evenings, weekends, or holidays are required! In this role, you will assist physicians with patient care, including clerical, environmental, and organizational tasks; take vital signs, register patients, schedule testing, help with exams and treatments, maintain stocked supplies, and ensure clean exam rooms. _Why Choose Us?_ + Impactful Work: Be part of a team that provides cutting-edge cancer treatment and compassionate care. + Collaborative Environment: Work alongside experienced oncologists, nurses, and support staff who are committed to excellence. + Professional Growth: We offer continuous learning opportunities and career advancement. + Supportive Culture: Enjoy a workplace that values teamwork, respect, and work-life balance. Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center! **Responsibilities:** + Completes vital signs, specimen testing and EKGs as needed. + Organizes daily schedule of patients, greet patients and assigns rooms. + Orders supplies for the unit as necessary. + Maintains competency requirements. + Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. + Greets each person entering the clinic, and identifies self and role. Explains processes and procedures to new patients and assists with paperwork. + Participate in interdisciplinary activities such as staff meetings and other committees as assigned. + Other Duties as Assigned. + Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customers. + Anticipates and responds to meet customer needs. + Respond appropriately to crisis situation as a team member. + Participates in interdisciplinary activities such as staff meetings and other committees as assigned. + Assists in the registration of patients to include verification and confirmation of health insurance coverage. + Immediately report any situation that may impact the safety of patients, visitors and staff. + Provides front desk coverage as assigned. + Continuously monitors the environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. + Account for all customers in the clinic. + Provides lobby/waiting room coordination and supervision. + Serve as liaison between customers and clinic staff. + Collects 100% of copays daily and correctly balances at the end of each day. + Coordinates scheduling to include testing. + Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference! _Applicants will be placed in the appropriate job title & salary based on their experience and education._ Medical Assistant: + High school diploma or equivalent is required. + Patient care experience preferred. _Salaries range from $16.74 - $18.80 - $25.57 hourly_ Medical Assistant, Senior: + High school diploma or equivalent is required. + Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) + OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) + OR at least 1 year of patient care experience. + Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. _Salaries range from $16.84 - $19.57 - $25.72 hourly_ Medical Assistant, Expert: + Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) + OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience + OR at least 2 years of patient care experience. + Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members. + Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager. _Salaries range from $16.94 - $20.32 - $25.87 hourly_ Patient Service Coordinator: + High School graduate or equivalent required. + Minimum of three years of direct patient care and or phlebotomy experience. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. + Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. + Possesses excellent organizational skills. _Salaries range from $16.94 - $20.32 - $25.87 hourly_ Licensure, Certifications, and Clearances: + Medical Assistant or Phlebotomy licensure preferred. + CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**