Are you a seasoned medical professional with a passion for patient care? Do you thrive in a fast-paced environment where no two days are the same? Look no further! Our rapidly growing practice is seeking an exceptional Medical Assistant / Patient Service Coordinator to join our Erie medical oncology team. About Us: At the Hillman Cancer Center, we’re committed to providing top-notch oncology services to our community. In this position, you’ll play a pivotal role in ensuring seamless patient experiences both at the front desk and in clinical settings. Our collaborative team values excellence, compassion, and innovation. What You’ll Do: + Patient Care: You’ll be the friendly face that greets patients, assist physicians with rooming and taking vital signs, registering patients, and scheduling tests. Your empathy and attention to detail will make a difference in their healthcare journey. + Front Office: From managing phone calls to handling administrative tasks, you’ll keep our office running smoothly. Your organizational skills will shine! + Team Player: Collaborate with our talented medical professionals, nurses, and administrative staff. Your teamwork will contribute to our success. + Growth Enthusiast: As our practice expands, you’ll be at the forefront of exciting developments. Your adaptability and enthusiasm will be rewarded. _Why Choose UPMC?_ + We prioritize patient well-being and employee satisfaction. + Discover the array of benefits awaiting you as a UPMC team member on our blog (https://mycareer.upmc.com/10benefits/) including tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents. + Progress through our dedicated Medical Assistant career ladder, designed to cater to various levels of education and experience. Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center! **Responsibilities:** + Completes vital signs, specimen testing and EKGs as needed. + Organizes daily schedule of patients, greet patients and assigns rooms. + Orders supplies for unit as necessary. + Maintains competency requirements. + Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. + Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. + Participate in interdisciplinary activities such as staff meetings and other committees as assigned. + Other Duties as Assigned. + Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. + Anticipates and responds to meet customer needs. + Respond appropriately to crisis situation as a team member. + Participates in interdisciplinary activities such as staff meetings and other committees as assigned. + Assists in the registration of patients to include verification and confirmation of health insurance coverage. + Immediately report any situation that may impact safety of patients, visitors and staff. + Provides front desk coverage as assigned. + Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. + Account for all customers in the clinic. + Provides lobby/waiting room coordination and supervision. + Serve as liaison between customer and clinic staff. + Collects 100% of copays daily and correctly balances at the end of each day. + Coordinates scheduling to include testing. + Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference! _Applicants will be placed in the appropriate job title & salary based on their experience and education._ Medical Assistant: + High school diploma or equivalent is required. + Patient care experience preferred. _Salaries range from $17.64 - $19.51 - $26.53 hourly_ Medical Assistant, Senior: + High school diploma or equivalent is required. + Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) + OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) + OR at least 1 year of patient care experience. + Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. _Salaries range from $17.84 - $20.25 - $26.62 hourly_ Medical Assistant, Expert: + Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) + OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience + OR at least 2 years of patient care experience. + Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members. + Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager. _Salaries range from $18.04 - $20.98 - $26.71 hourly_ Patient Service Coordinator: + High School graduate or equivalent required. + Minimum of three years of direct patient care and or phlebotomy experience. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. + Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. + Possesses excellent organizational skills. _Salaries range from $18.04 - $20.98 - $26.71 hourly_ **Licensure, Certifications, and Clearances:** + Medical Assistant or Phlebotomy licensure preferred + CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**