Are you a seasoned medical professional with a passion for patient care? Do you thrive in a fast-paced environment where no two days are the same? Look no further! Our rapidly growing practice is seeking an exceptional Medical Assistant / Patient Service Coordinator to join our Erie medical oncology team.

About Us:

At the Hillman Cancer Center, we’re committed to providing top-notch oncology services to our community. In this position, you’ll play a pivotal role in ensuring seamless patient experiences both at the front desk and in clinical settings. Our collaborative team values excellence, compassion, and innovation.

What You’ll Do: Patient Care: You’ll be the friendly face that greets patients, assist physicians with rooming and taking vital signs, registering patients, and scheduling tests. Your empathy and attention to detail will make a difference in their healthcare journey. Front Office: From managing phone calls to handling administrative tasks, you’ll keep our office running smoothly. Your organizational skills will shine! Team Player: Collaborate with our talented medical professionals, nurses, and administrative staff. Your teamwork will contribute to our success. Growth Enthusiast: As our practice expands, you’ll be at the forefront of exciting developments. Your adaptability and enthusiasm will be rewarded.

Why Choose UPMC?

We prioritize patient well-being and employee satisfaction. Discover the array of benefits awaiting you as a UPMC team member on our blog including tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents. Progress through our dedicated Medical Assistant career ladder, designed to cater to various levels of education and experience.

Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center!

Responsibilities:

Completes vital signs, specimen testing and EKGs as needed. Organizes daily schedule of patients, greet patients and assigns rooms. Orders supplies for unit as necessary. Maintains competency requirements. Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. Participate in interdisciplinary activities such as staff meetings and other committees as assigned. Other Duties as Assigned. Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. Anticipates and responds to meet customer needs. Respond appropriately to crisis situation as a team member. Participates in interdisciplinary activities such as staff meetings and other committees as assigned. Assists in the registration of patients to include verification and confirmation of health insurance coverage. Immediately report any situation that may impact safety of patients, visitors and staff. Provides front desk coverage as assigned. Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. Account for all customers in the clinic. Provides lobby/waiting room coordination and supervision. Serve as liaison between customer and clinic staff. Collects 100% of copays daily and correctly balances at the end of each day. Coordinates scheduling to include testing. Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.