Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Scheduled Hours:

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

37.5

Cost Center:

71000 - 0735 Clin Svcs YFS

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Community Behavioral Health Center initiative within Community Healthlink is an agency-wide initiative to increase access to the full range of community behavioral health services and to improve the behavioral health and quality of life of the population of focus in Worcester and Leominster, MA through the certification of CHL as a CBHC and the expansion of our community behavioral health clinic services that align with both CBHC guidelines and the needs of our community.

The Medical Assistant in behavior health services provides information, services, and assistance to patients in the outpatient clinic.

Responsibilities:

Provide patient care by assisting with the implementation of care plans.

Interview patients to obtain information and measure their vital signs, weight, height etc.

Prepare treatment rooms keeping them clean and properly stocked.

Prepare a chart for visit

Complete releases of information as needed.

Reconcile medications Automate and perform processes by phone or send letters to patients either overdue for medical care or out of compliance with goals of their care.

Inform the care team if a patient is out of compliance consistently.

Meet regularly with multidisciplinary care team to help create plans for specific patients and populations not achieving optimal care.

Work with other care teams on quality improvement measures and process designs.

Assist with prior authorizations.

Help organize and keep track of Clozaril clients and groups Case management/care coordination.

Performs basic office laboratory procedures such as urinalysis, throat cultures and related procedures.

Perform a variety of clerical duties such as typing, filing scheduling appointments, making phone calls and other related job duties as required are directed.

Maintains records, reports, report logs and other statistical information is required or directed Performs other duties.

Complies with establish division and program policies, procedures and objectives. Attends a variety of meetings, conferences, and trainings as required directed.

Demonstrates use of quality improvement in daily operations.

Complies with all health and safety regulations and requirements.

Maintains regular and reliable and predictable attendance and maintains confidentiality.

Respects diverse views and approaches and contributes to maintaining an environment of professionalism, tolerance, civility, and acceptance towards all employees, patients and visitors.

Qualifications:

Grade C02: Medical Assistant I –Certified medical assistant or Registered medical assistant.

Grade C04: Medical Assistant II – Associates degree in Medical Assisting required

Proficient in data management and reporting

Advanced knowledge of Microsoft Office, including Access and Excel

All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here.  

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.