The Medical Assistant will assist with increasing high call volume; check-in / check-out process; collecting copays, co-insurance, past due balances, insurance and eligibility verification, referrals, schedules appointments, assists with workflow inbox, billing, medical records, collections, and missing slips resolution. This position also provides support with patient outreach for upcoming appointments regarding balance due at TOS and delinquent referrals. This position also serves clinical side: Medical Assistant is responsible for providing general nursing care and assisting with patients in a clinical setting; patient triage, intake, medical records, clinical inbox, refills, results follow up, scheduling procedures, orders facilitator, pre-certifications, medication prior-authorizations, and coordinate clinical services.
Education / License / Certification:Successful completion of a Medical Assisting programBLS certification requiredExperience / Skills:
Minimum of one year experience working in a medical clinic and/or hospital requiredMust possess basic computer skills (email, internet, Excel, Word) and able to work independently with minimum supervision requiredSpecialty specific MA experience preferredElectronic Medical Record experience preferredMust be able to read, comprehend and communicate on a professional levelAttention to detail and concentrationAbility to work in fast-paced, ever-changing environment