The Medical Assistant Physician Office 2 provides patient care as well as clerical and environmental control services, according to established policies and procedures, in clinical practice. Acts as an informal leader for other Medical Assistants in the department. Utilizes information to continuously improve patient care and practice while enhancing outcomes. Communicates to physicians regarding patient concerns/flow, follow-up appointments, and referrals maintenance. Collaborates with physicians/staff to provide coordinated, safe, and compassionate care for patients.

Job Responsibilities

Performs general patient care responsibilities including checking schedules and organizing patient flow; recording patient blood pressure, height, and weight; accompanying patients to exam/procedure room; assisting patients as needed with walking, collecting specimens, phlebotomy, administering injections, assisting physicians/nurses; preparing patient for examination and treatment; relaying instructions to patients/families; answering calls and providing pertinent information.Performs pre-visiting planning as indicated by the physician for the vulnerable population as indicated.Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed. Organizes medical records, including lab results, progress notes, etc. to ensure the provider has all of the necessary information available during the patient's encounter. Scans necessary medical information into the chart readying the chart for the patient's encounter. Instructs patient in basic testing requirements, e.g., clean catch urine, EKG, phlebotomy, pap tests, etc.Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to protocol; cleaning exam/procedure rooms, instruments, and equipment between patient visits; ordering, sorting, and storing supplies; restocking exam/procedures rooms. Properly disposes of expired medications and supplies. Adheres to and employs appropriate sterile techniques and universal precautions guidelines. Follows guidelines for point-of-care testing, EKG techniques, and phlebotomy, as per manufacturer's requirements for equipment. Ensures equipment is in proper working order. Performs daily checks of equipment assuring it is in proper working order. Checks the environment prior to starting the clinic day to ensure there are no hazards in the hallways, no open containers, and rooms are clean and free of debris. Assists with the identification of actual and potential risks to patient safety. Reports patient safety issues to the physician and practice manager in a timely manner. Provides information to patients so they may fully utilize and benefit from the clinic services. Assists with data collection for quality improvement activities.Communicates problems relating to patients and/or staff with the practice manager in an objective and timely manner.Actively participates in clinic huddles and offers suggestions to better meet the needs of the patients and the clinic flow. Participates actively in quality improvement initiatives and understands the importance of quality improvement.May perform additional duties as assigned.

Additional Requirements

Certification - Certified Medical Assistant upon start; Basic Life Support upon startLicensure - None requiredExperience - 1 year of experience in a Clinical PracticeEducation - High School or GED