Medical Billing – Revenue Cycle – Medicaid Claim Status Follow-Up Location: Remote or On-Site Hourly Pay: $16 Full-Time 40 hrs/wk Work Schedule: Mo–Fr, 8 hrs/day CST JOB SUMMARY The Medical Billing – Revenue Cycle - Medicaid Claim Status Follow-up position is responsible for timely follow up of claims filed to Medicaid along with accurate documentation of these follow-ups. ESSENTIAL FUNCTIONS/DUTIES Make outbound calls to obtain claim status. Take inbound calls assisting customers with billing inquiries. Gather, analyze, and identify claims issues that are keeping the claim from processing. Document all billing activities, accurately. QUALIFICATIONS Required Experience: Must be fluent in English Minimum of 1-year experience in medical billing Minimum of 50 words per minute (typing) Knowledge and experience of computers and related technology, at an intermediate level Ability to work independently or as an active member of a team Communicate clearly and concisely, both orally and in writing Must possess empathic and professional written and verbal communication skills Preferred Experience: Minimum of 6 months of work in a call center environment Minimum of 6 months of customer service experience Ability to calculate numbers, correct entries, and post to records Knowledge and understanding of payor Explanation of Benefits (basic) Knowledge of health care billing compliance regulations (basic) Preferred Education: High school diploma GED Or significant, relevant work experience Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.