Experis ManpowerGroup has partnered with a leading **Medical Device & Healthcar organization** in the ?Area **Orlando, FL f** or a **Customer Accounts?Specialist** role to assist their team. This is an on-site role. **JOB DETAILS** **Job title:Customer Accounts Specialist/ Medical Billing Specialist** **Contract Duration: 6+ Month (** **Temp to Perm** **)** **Location: O** **rlando, FL** **Pay Range:17.70$/hour** **JOB SUMMARY:** **List the main responsibilities this role regularly performs.** The position of Customer Accounts Specialist is within our Revenue Cycle Management located at Livermore, California. In this role, you will be responsible for handling inbound calls regarding questions on billing statements, and the follow-up of outstanding patient balances. Working knowledge of billing, insurance and interpreting EOB’s is mandatory. The representative will be tasked to resolve unpaid accounts in a timely and efficient manner while maintaining quality and production standards set for the position.? **RESPONSIBILITIES** : + Communicate with up to 50 patients each day through phone calls and emails in a professional and courteous manner. + Handle a variety of inquiry categories including questions about patient statements, billing, and general questions. + Helps reconcile patient accounts to ensure correctness of patient statements. Has a working + knowledge of Medicaid and Medicare programs and commercial insurances * **Nature of Work:** Focused on Collections of patient accounts - patients using LVAD (Left Ventricular Assist Device), filing claims, reviewing EOBs (Explanation of Benefits) from Insurance companies with patient over the phone, taking numerous telephone calls per day that drop into queue, using proper Codes to bill * **Skills Needed:** Good Listening, good communication, fine attention to detail, good telephone skills, good customer service, good time-management skills, good analytical skills, good problem solving skills *** Will provide training on the systems used -** LVAD Driveline, Dyson, & Patient CoVent - No need to come with experience in these systems *** Experience Needed:** 3 to 5 years is preferred but not needed, however candidate should come with mid-level range of experience versus no experience *** Experience in:** AR/Collections, Billing/Collections, Medicaid and Medicare Collections background, Accounting background *** Education:** A minimum of a H.S. Diploma or GED is a must-have *** Interviews:** 1st a Video Conference call and then an On-site InterviewIf this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **??** **Manpower, Experis, Talent Solutions, and Jefferson Wells** ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.