Position Purpose:

Join Mercy Care Atlanta as a Medical Case Manager, where you'll deliver patient-centered care and provide leadership to multidisciplinary teams. This advanced role focuses on supporting individuals living with HIV and/or HCV through care coordination, medical adherence, and resource connection to improve health outcomes.
 

What You Will Do:

Coordinate care across Behavioral Health, Substance Use, Dental, Social Determinants of Health, and other specialties.

Support adherence programs like STOPGap medication and long-acting injectables (e.g., Cabenuva).

Develop personalized care plans and monitor medical progress, including viral load suppression and routine screenings.

Refer patients to internal and external resources such as behavioral health, oral health services, or peer support.

Maintain a caseload of up to 90 patients requiring intensive care coordination.

Assist with quality improvement initiatives and Ryan White quarterly progress reports.

Represent Mercy Care at community events and health fairs (3-4 annually).

Minimum Qualifications:

Bachelor’s degree required; BSN or equivalent experience preferred.

3-5 years’ experience with target populations or lived experience.

1 year of experience in HIV care preferred.

Advanced knowledge of Ryan White programs, quality improvement processes, and community resources.

Position Highlights and Benefits: 

Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)  

Opportunity to get paid daily – through DailyPay  

Paid holidays and generous Paid Time Off (PTO) 

Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!  

Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.  

Fast response interview times and job offers. 

Ministry/Facility Information:  
 

Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.