POSITION SUMMARY
Responsible to provide administrative and clinical medical services for the Wellness Department. Ensures confidentiality of sensitive information and compliance with all HIPAA laws.


RESPONSIBILITIES
o Follows all integrity guidelines and procedures and ensures no manipulation of student data.
o Performs administrative duties for the Wellness Department including answering the phone, greeting visitors and patients, scheduling appointments processing and distributing mail, preparing reports and maintaining medical records and related files.
o Conducts cursory medical tasks as directed by supervisor may include measuring/monitoring vital signs, recording patient history, performing basic lab tests, collecting lab specimens and other authorized medical tasks as requested.
o Assists Wellness Manager to coordinate medical, mental and dental services for students.
o Maintains all student health records, ensuring they are accurate, complete and properly filed.
o Ensures that student health files are in compliance with Company and PRH guidelines.
o Ensures compliance with HIPPA and other applicable laws and regulations regarding patient privacy and the maintenance of medical records.
o Performs first aid treatment, bedside patient care and other wellness services as required.
o Maintains a clean, organized and sanitary environment within Wellness Services.
o Produces quality work/assignments in a thorough, timely and accurate manner.
o Maintains appropriate personal attendance, accountability and work productivity standards.
o Plans, prioritizes and organizes assignments to meet established goals and deadlines.
o Understands and applies job knowledge to effectively complete all required job responsibilities. Proactively maintains the skills required to perform job duties.
o Mentors, monitors and models the Career Success Standards as required by the PRH.
o Shows respect and courtesy to students and holds them accountable for their actions and behavior.
o Provides quality services for students and ensures that quality is maintained and student needs are met. Pursues improvement and enhancement of requisite services.
o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to Company when requested.
o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected.
o Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions.
o Other duties as assigned.