Description We are seeking someone with a Friendly personality to direct calls! We are partnered with an orthopedic practice in the Kansas City metro area seeking a Medical Clinic Operator to join their diverse and inclusive team. The Medical Clinic Operator operates the clinic telephone system, supplies information to callers, direct calls to the appropriate person or department and provides the utmost in customer service. ESSENTIAL FUNCTIONS: 1. Take incoming calls to the switchboard Clinic while providing excellent customer service. 2. Channel calls to appropriate staff. 3. Respond to emergency calls per established procedure. 4. Adhere to all HIPAA compliance regulations regarding patient confidentiality 5. Provide coverage for all others within the receptionist team. 6. Any and all duties assigned such as schedule appointments for patients with providers per their individual protocols with courtesy and timeliness. ESSENTIAL DUTIES: • Courteously and efficiently answers all incoming calls and connects callers with the correct extension. • Takes and relays messages in an accurate and timely manner. • Responds to emergency and urgent calls from patients in a timely manner. • Directs callers immediately to clinical staff as necessary. • Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party. • Provides a pleasant and helpful phone contact for callers. #centralpriority25 Pay and Benefits The pay range for this position is $18.00 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Leawood,KS. Application Deadline This position is anticipated to close on Feb 18, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.