Juneau, AK, USA
3 days ago
Medical Director - Acute Care

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

The Acute Care Medical Director is responsible for the overall clinical direction of Acute Care services across the consortium. In unison with the Hospital Administrators, the Acute Care Medical Director strives to create an environment of excellent clinical quality and exceptional customer/patient satisfaction to achieve organizational goals and objectives consistent with the mission and values of the Southeast Alaska Health Consortium (SEARHC).

The Acute Care Medical Director is responsible for ensuring promotion of the highest quality of acute care, continuous improvement in the patient experience, advancement of efficient workflow processes that are fixed upon quality, fiscal responsibility, and alignment of the health system’s operational and business strategies. They are charged with fostering, facilitating, implementing, and nurturing strategic alignments with providers and collaborate with the Chief Medical Officer and Primary Care Clinics to ensure that patient care is seamlessly delivered at the highest standards throughout the hospitals and clinics after discharge from the hospital, throughout SEARHC.

Key Essential Functions and Accountabilities of the Job

Ensure the delivery of inpatient medical care services at all SEARHC hospitals.Lead the medical staff and midlevel providers at SEARHC hospitals. Oversees recruiting and hiring (permanent physicians/midlevel providers and intermittent/locums as needed), annual evaluations, collaborative physician agreements for physician assistants, mentoring, corrective action if needed and quality review. Collaborate with the administrative staff, to ensure all medical staff providers are credentialed at SEARHC, and provider enrollment is completed. Oversee that the provider and call schedule is done by the hospital leader at each site.Continually assesses barriers, hindrances, waste, and obstacles that prevent and discourage effective and smooth patient flow. Identify and implement opportunities, strategies, corrective actions, and interventions that improve efficient patient flow with balanced provider experience.Embraces the reality of constant industry change and serves as a champion and change agent to promote clinical quality improvement, optimization of services, improved access to care, excellent customer service, and value to the health system.Assists with development of quality measures and leads efforts to improve clinical measures of performance for DNV, HRSA, SEARHC organizational strategic plan initiatives, etc. Examples of quality measures include access to care, continuity of care, population health, UDS measures, and patient satisfaction. Assists with DNV and HRSA Accreditation requirements and maintains standards for ongoing clinical compliance.Works with the Chief Information Officer and Chief Medical Officer to continually improve the medical staff’s efficient ease of use of the electronic health records.Assists to update medical provider recruitment plans and participates in medical provider recruitment and interviewing.Monitors resource use and supports the development and implementation of financially responsible standards for equipment, supplies, procedures, and technology utilization. Provides recommendations on medical staff requested staffing, capital, and non-payroll expense related budget items.Develops and implements communication strategies that align, build trust, motivate, inform, promote information exchange, and enhance teamwork between medical providers and the health system executive leadership team.Serve as the chief liaison between SEARHC Senior Leadership Team and the Inpatient medical staff and midlevel providers.Facilitate communication between the Hospital Leadership Teams, SEARHC leadership and the organized medical staff leadership.Conduct Focused Professional Practice Evaluation/Ongoing Professional Practice Evaluation (FPPE/OPPE) peer review/annual assessments.Provide clinical oversight of MEMC Case Management, Infection Control, and Risk Management.Develop and implement initiatives, programs, and plans to achieve clinical, operating, and financial performance indicators, in collaboration with SEARHC Leadership Team and the medical staff.Participate as a key member of the SEARHC Hospital Leadership Teams ensuring that Provider issues and opportunities are addressed.Promote initiatives to enhance provider engagement and development, addressing issues and barriers to optimal service. Act to improve employee engagement.Assure medical staff compliance with medical staff bylaws, rules and regulations, and policies and procedures.Work closely with SEARHC Hospital Leadership as a support and resource and ensure high level quality care across the continuum. Identify opportunities to enhance recruiting and onboarding of providers.Function as health care advocate for consumers, including visiting hospitalized consumers and work with community physicians on both consumer health issues and policy issues.Establish and promote positive working relationships with all Medical Staff, ensuring that the mission and values of SEARHC are communicated, understood, and practiced among physicians and develop and enhance relationships with organizations and the community to expand the effectiveness of the delivery system.Develop and maintain a service-oriented and quality-focused culture within the hospital and implement programs to continually enhance service, quality, and satisfaction.

Other Functions

Visionary, strategic physician executive with a background of clinical practice and passion for quality of care.Be prepare to help develop and open new critical access hospitals (CAH) in rural communities.

Supervisory Responsibilities

Visionary, strategic physician executive with a background of clinical practice and passion for quality of care.Be prepare to help develop and open new critical access hospitals (CAH) in rural communities.

Education, Certifications, and Licenses Required

Current unrestricted license to practice medicine in the State of AlaskaOngoing current certification for clinical practice (e.g., BLS, PALS, ACLS as required by practice location)

Experience Required

Minimum of five years prior experience and success leading the medical staff function within a hospital/health system to drive results.A record of implementing evidence-based practice within an integrated delivery system.

Knowledge of

Excellent leadership, organizational and critical thinking skills.Human resources management concepts.Quality improvement. DNV (Det Norske Veritas) and CMS accreditation standards, EMTALA, and HIPAA.Health care risk management principles.Medical ethics and medical malpractice principles.

Skills in

Strong leadership skills with proven ability to develop, engage, challenge and mentor others.Skilled in sound principles of interactive planning, participatory management, and influence management.Outstanding oral and written communication skills (including active listening); excellent presentation and facilitation skills; and has a direct and open style.DNV (Det Norske Veritas) and ISO 9001 accreditation for Quality Management Systems.

Ability to

Ability to remain flexible and open-minded to change and new ways providing effective and efficient health care services.Express ideas clearly through oral and written communication skills.Analyze complex situations efficiently and problem solve.Effectively implement clinical program strategies.Ability to communicates in an open, transparent, inspiring, helpful, supportive, cooperative, and collaborative manner. Care Personally and Act Directly.Ability to effectively challenge the status quo in a manner that encourages and motivates others to make change and improve the delivery of care.Ability to effectively balance multiple, and sometimes competing perspectives and objectives.Maintain the utmost confidentiality with sensitive organizational business and healthcare information.Think innovatively and strategically and clearly communicates the vision and direction.Work collaboratively internally and externally.Solve problems timely and execute on initiatives.Maintains knowledge of medical quality assurance, quality improvement and risk managementComfortable with regular business travel to SEARHC communities or other leadership forumsWork an occasional hospital shift next to hospital colleagues to keep an understanding of daily workflows and challenges.

Other Qualifications

Express ideas clearly through oraland written communication skills.Analyze complex situations.efficiently and problem solve.Effectively implement clinical program strategies.

Travel Required

Must be able to travel 30% of the time.Travel is by jet, small aircraft, or ferry.

Required Certifications:

Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support (BLS) - American Heart Association, Pediatric Advanced Life Support (PALS) - American Heart Association, Physician License - State of Alaska - Alaska State Medical Board

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! 

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